eBay

carcar_tlxzbj · ‎02-21-2022

Hello, the buyer requested to cancel the order, the funds are on hold, it says that message when I try to cancel "Your refund did not go through. Please add a payment option to refund the buyer" I have an option to add my credit card... This means I will spend my own money to refund the seller??? I dnt Wanna touch my money.. Ebay should release the funds back to buyer.

espresso_warehouse · ‎02-21-2022

@fern*wood wrote:
I never claimed I was an expert. That’s why I asked the question. Why are my refunds different? Why is your refunding experience different than mine? I certainly have had refunds, so my knowledge isn’t zero.

I don't know why your refunds are different. That's an entirely different topic and nothing that I can confirm, I am not you and have no way to verify what you are saying.

I can speak to the topic at hand. Since you don't have any direct knowledge of this topic, why the need to last word everything? Super toxic.

This issue has been discussed on multiple threads. I linked you to one. Feel free to read up.

kensgiftshop · ‎02-21-2022

@espresso_warehouse wrote:
@kensgiftshop wrote:
@espresso_warehouse wrote:
@kensgiftshop wrote:
@espresso_warehouse wrote:
@fab_finds4u wrote:
eBay requires a payment method for selling costs. Add the credit card and refund the buyer. Eventually your payout will go in your Payoneer account and you can pay your card back.
No, this is false.

eBay intends to charge 30 cents to the card. It's not going to be paid back at any point. The buyer funds will be sent straight back to the buyer in full.

ebay will take 30 cents from the seller by charging their credit card for it.

Now, there's this whole 'but you agreed to this' and 'where will poor old eBay get their 30 cents' argument that will likely be invoked once those who already answered this question fallaciously backtrack to pretend like they knew about this all along.

But the unethical thing is to hold a buyer requested cancellation hostage. It's just so poorly handled by ebay...and for what. 30 cents? It's pathetic.

The OPs funds are on hold because they are considered a new seller.
Until,the hold is released, nothing can be done with them.
The OP refunds the buyer, then when the buyers payment is released off the hold, the funds will be sent to the OP.
No. This is false. It has been discussed at length in other threads if you need to get educated I can send you a link. Let me know.

There is a difference between the funds being processed and the funds being held for new sellers.
irrelevant to the question OP asked.

They ask for a credit card and hold a cancellation hostage so they can get their 30 cents. That's it. Has nothing to do with 'new sellers'. I've been selling here for years and I had to do it. Nor were my funds 'on hold'. they just want their 30 cents

Do you even sell anymore? You obviously have not had to deal with this so I don't get why you are being obstinate.

Haven't sold for a couple months, dealing with after affects of Covid.

Have A Great Day.

espresso_warehouse · ‎02-21-2022

@kensgiftshop wrote:
@espresso_warehouse wrote:
@kensgiftshop wrote:
@espresso_warehouse wrote:
@kensgiftshop wrote:
@espresso_warehouse wrote:
@fab_finds4u wrote:
eBay requires a payment method for selling costs. Add the credit card and refund the buyer. Eventually your payout will go in your Payoneer account and you can pay your card back.
No, this is false.

eBay intends to charge 30 cents to the card. It's not going to be paid back at any point. The buyer funds will be sent straight back to the buyer in full.

ebay will take 30 cents from the seller by charging their credit card for it.

Now, there's this whole 'but you agreed to this' and 'where will poor old eBay get their 30 cents' argument that will likely be invoked once those who already answered this question fallaciously backtrack to pretend like they knew about this all along.

But the unethical thing is to hold a buyer requested cancellation hostage. It's just so poorly handled by ebay...and for what. 30 cents? It's pathetic.

The OPs funds are on hold because they are considered a new seller.
Until,the hold is released, nothing can be done with them.
The OP refunds the buyer, then when the buyers payment is released off the hold, the funds will be sent to the OP.
No. This is false. It has been discussed at length in other threads if you need to get educated I can send you a link. Let me know.

There is a difference between the funds being processed and the funds being held for new sellers.
irrelevant to the question OP asked.

They ask for a credit card and hold a cancellation hostage so they can get their 30 cents. That's it. Has nothing to do with 'new sellers'. I've been selling here for years and I had to do it. Nor were my funds 'on hold'. they just want their 30 cents

Do you even sell anymore? You obviously have not had to deal with this so I don't get why you are being obstinate.

Haven't sold for a couple months, dealing with after affects of Covid.

Sorry to hear about that. We all got it too.

I had not sold for a few weeks, then sold something. Buyer asked to cancel. I went to cancel, and eBay demanded my credit card. There was no way around it. I figured it was for the 30 cents.

Sure enough, there's a 30 cent charge on my credit card.

It's poorly worded and poorly handled. I don't blame you or anyone else for being confused by this. But I do want to stick to the facts.

katzrul15 · ‎02-21-2022

It depends if you are doing daily payouts/weekly payouts....

If you have "pending" payout dollars to take the .30 cents from, they do. If you do not, they charge your payment source on file. We do daily on 1 account and weekly on the other - we have had the .30 cents charged to our payment source (or at least we got the email stating they would if nothing pending and nothing was)

It also varies if the transaction has been fully processed, etc. Usually works its' way thru in time, if early enough in the initial transaction processing to show a wash.

....... "The Ranger isn't gonna like it Yogi"......... Boo-Boo knew what he was talking about!

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espresso_warehouse · ‎02-21-2022

@katzrul15 wrote:
It depends if you are doing daily payouts/weekly payouts....

If you have "pending" payout dollars to take the .30 cents from, they do. If you do not, they charge your payment source on file. We do daily on 1 account and weekly on the other - we have had the .30 cents charged to our payment source (or at least we got the email stating they would if nothing pending and nothing was)

It also varies if the transaction has been fully processed, etc. Usually works its' way thru in time, if early enough in the initial transaction processing to show a wash.

If you say so. I suggested this in another thread and was attacked by a few 'experts'. Some of whom do not sell.

lepke1979 · ‎02-21-2022

@d-k_treasures wrote:
@espresso_warehouse wrote:
@mtgraves7984 wrote:
If it works like it does in the US, eBay might only be looking for the $.30 Transaction Fee. The funds on hold will go back to the buyer... but the seller is on the line for the Transaction Fee. So, yes... they may be looking for that.
As usual, you have the only correct answer here.
The funniest thing is that ebay used to never allow you to pay if you had a balance of under 1.00.

So when they hit the CC for the 30 cents, how much is it costing ebay to get that 30 cents back?

They probably pay up to 3%-4% in fees. Maybe less since it is probably Ayden doing the charge. But even if it wasn't, the amount of volume eBay handles, they most likely don't pay a transaction fee and have a crazy low rate.

brandsonhands · ‎04-05-2022

@espresso_warehouse So, if the payment has been released and refund amount is only short of .30c feebay keeps no matter what, a credit card will be charged .30c, and not the full amount (which is stupid, considering cc fees)? I just got into this with a demand to have my credit card (despite ebay has no issues taking money from MP checking account).

brandsonhands · ‎04-05-2022

Looks like this is a new thing, as ebay used to take .30c from my checking account while refunding from processed payment, but today (payment has been processed and in available funds) ebay demands to have credit card for that .30c (or more-who knows until you see it yourself)