You cannot list items on eBay.com and eBay.ca

[eldon-store]

Sorry guys to bother you, but I would really appreciate your assistance with my situation. Yesterday, I logged into my eBay account, and I noticed that all my listings had disappeared, and I was unable to list any items anymore. It says, "You cannot list items on eBay.com and eBay.ca."  Since 2016, I have been a loyal buyer and seller, and I have done nothing wrong. I really need your help to fix this issue. also,  I'm a top-rated seller in the global region and above average and other countries, I have some issues in the USA region because some buyers want to get free items and I have reported that to ebay many times. Thanks a lot

[hixer]

ebay restricted your account because you have high ''item not received'' it happened to me too, and ebay does not  want to explain, this is weird, i hope they fix it

[eldon-store]

I hope so too! It would be great if they could fix it

[honduras_market]

Hi , how long this restriction will last, have any idea ?

[yourfavourite_store-8]

Im facing the same problem today i opened to my account and i have this message

You cannot list items on eBay.com and eBay.ca or select the United States or Canada as your shipping location. The restriction will be removed when you enhance the buyer experience.

[maxine*j]

No one here can help, as this is just a peer-to-peer forum.  You are held to different standards than sellers in the U.S. and Canada, and you must meet those if you wish to sell in either country.  Read this, and read the information in the link within it:

https://community.ebay.com/t5/Selling/Bad-Buyer-experience-policy-changes-no-impact-to-US-and-CA/m-p...

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[maxine*j]

Did you read this, including all the information in the link within it?

https://community.ebay.com/t5/Selling/Bad-Buyer-experience-policy-changes-no-impact-to-US-and-CA/m-p...

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[maxine*j]

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@honduras_market wrote:

Hi , how long this restriction will last, have any idea ?

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You have an astonishing number of negs and neutrals so it might be a permanent restriction unless you can really turn things around, and fast.  In any event, read this to understand what you must do if you want to sell in the U.S. or Canada:

https://community.ebay.com/t5/Selling/Bad-Buyer-experience-policy-changes-no-impact-to-US-and-CA/m-p...

[maxine*j]

Read this to see why your account is restricted, and to understand what you must do if you wish to sell in the U.S. or Canadian markets on eBay:

https://community.ebay.com/t5/Selling/Bad-Buyer-experience-policy-changes-no-impact-to-US-and-CA/m-p...

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[honduras_market]

hi

did you get over this restriction, if so , how it did last?

best regards

Gus

[kensgiftshop]

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@honduras_market wrote:

hi

did you get over this restriction, if so , how it did last?

best regards

Gus

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Looking at your feedback, it's probably permanent.

[kh-vince]

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

Thank you for understanding.