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Why the hold up?

So I have been a member of ebay for a number of years now. I usually buy, but I have sold a number of Items over the years as well. I have a 100% rating, never had a complaint. So this week, I sold a couple of items and shipped them promptly as usual. They are both domestic, standard USPS. Today is the 10th of January. So the items have already been paid for but, looking at the dates here, Im seeing the funds for one item are on hold until the 25th and the money for the other item is on hold until the 8th of next month. Im not understanding why. Now I know some business's will hold onto money as long as possible to keep in high interest accounts until new money comes into take its place as to maintain a certain balance yielding the high interest but, were talking about days. This is ebay. And they're holding onto it for 2 WEEKS on one item AND A MONTH on the other?!?! Whats the deal? They've held onto my money before but, that was just for a couple days. This is ridiculous. There has to be some type of legality or regulatory body that calls them on this. Its not right.  Had I known this, I would have sold these things somewhere else, because this is really going to screw me up. I have a  bill I need to pay, that isnt going to get paid on time now, which in turn is going to trigger this whole domino effect. Its the reason I sold the items. THEY NEED TO TELL PEOPLE BEFORE HAND IF THEY INTEND ON HOLDING YOUR MONEY FOR THIS LENGTH OF TIME!!!

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63 REPLIES 63

Re: Why the hold up?

@dbfolks166mt 

Oh, and here is where / when the policy changed.  It started November 1, 2023.

 

https://www.valueaddedresource.net/ebay-payment-terms-update-october-2023/#:~:text=eBay%20has%20upda....

 

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 46 of 64
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Re: Why the hold up?

@dbfolks166mt 

Here is some information regarding the old rule vs the updated rule on earning interest.

 

https://community.ebay.com/t5/Payments/Ebay-collecting-interest-on-amp-with-our-money/m-p/31923944#M...

 

https://community.ebay.com/t5/Payments/Ebay-manage-payments-gaining-interest/m-p/31524721#M102958

 

I hope that helps you to better understand that I was telling you the truth.  I don't make things up, while sometimes it seems you certainly try to make it look that way.

 

     I never accused you of making things up. However, anyone that knows anything about corporate accounting operations knows that their cash on hand, which includes the funds on hold for accounts payable, earns interest. There is nothing illegal about it and it is smart business.  It is why companies pay their accounts payable at the last minute to continue to draw interest on those funds as long as possible. 

     EBay never denied earning interest on those funds but it was a long time before they actually publically admitted to it. It's pretty easy to find the interest earnings in their financials. PayPal did the same thing when they were the payment processor. 

Message 47 of 64
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Re: Why the hold up?

@dbfolks166mt 

Oh, and here is where / when the policy changed.  It started November 1, 2023.

 

https://www.valueaddedresource.net/ebay-payment-terms-update-october-2023/#:~:text=eBay%20has%20upda....

 

     What they changed in the policy was adding language to state that sellers had no rights to any interest on the funds that  eBay may have been holding or any investments they may have made with those funds. In reality it is probably Adyen that is earning the interest on the held funds just as PayPal did when they were the financial processor. 

Message 48 of 64
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Re: Why the hold up?


@dbfolks166mt wrote:

@dbfolks166mt 

Here is some information regarding the old rule vs the updated rule on earning interest.

 

https://community.ebay.com/t5/Payments/Ebay-collecting-interest-on-amp-with-our-money/m-p/31923944#M...

 

https://community.ebay.com/t5/Payments/Ebay-manage-payments-gaining-interest/m-p/31524721#M102958

 

I hope that helps you to better understand that I was telling you the truth.  I don't make things up, while sometimes it seems you certainly try to make it look that way.

 

     I never accused you of making things up. However, anyone that knows anything about corporate accounting operations knows that their cash on hand, which includes the funds on hold for accounts payable, earns interest. There is nothing illegal about it and it is smart business.  It is why companies pay their accounts payable at the last minute to continue to draw interest on those funds as long as possible. 

     EBay never denied earning interest on those funds [not true, see below]  but it was a long time before they actually publically admitted to it. It's pretty easy to find the interest earnings in their financials. PayPal did the same thing when they were the payment processor. 


You may want to revisit the links I provided.  Ebay did NOT earn interest on held funds until November 2023.  The policy page also said they didn't earn interest.

 

I'm not saying the money held didn't earn interest, just that Ebay did get those funds by their own admission on the POLICY page and the post made by the Payment Team at Ebay.  Adyen apparently was just able to keep that interest under the older policy .

 

 

1 a Interest Payment Team.jpg1 a Interest policy page.jpg


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 49 of 64
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Re: Why the hold up?

@dbfolks166mt wrote:

@dbfolks166mt 

Here is some information regarding the old rule vs the updated rule on earning interest.

 

https://community.ebay.com/t5/Payments/Ebay-collecting-interest-on-amp-with-our-money/m-p/31923944#M...

 

https://community.ebay.com/t5/Payments/Ebay-manage-payments-gaining-interest/m-p/31524721#M102958

 

I hope that helps you to better understand that I was telling you the truth.  I don't make things up, while sometimes it seems you certainly try to make it look that way.

 

     I never accused you of making things up. However, anyone that knows anything about corporate accounting operations knows that their cash on hand, which includes the funds on hold for accounts payable, earns interest. There is nothing illegal about it and it is smart business.  It is why companies pay their accounts payable at the last minute to continue to draw interest on those funds as long as possible. 

     EBay never denied earning interest on those funds [not true, see below]  but it was a long time before they actually publically admitted to it. It's pretty easy to find the interest earnings in their financials. PayPal did the same thing when they were the payment processor. 

You may want to revisit the links I provided.  Ebay did NOT earn interest on held funds until November 2023.  The policy page also said they didn't earn interest.

 

     I read the post as well as the policy page and highly possible that eBay did not earn interest my guess is Adyen did and still does since they are the financial processor and the holder of the funds. I am unsure of the financial arrangements between eBay and Adyen but no company is stupid enough to hold funds in a  non-interest bearing account or investment. I have NO problems with any company that earns interest on their cash or investments. 

 

I'm not saying the money held didn't earn interest, just that Ebay did get those funds by their own admission on the POLICY page and the post made by the Payment Team at Ebay.  Adyen apparently was just able to keep that interest under the older policy .

 

     EBay could just has easily finished the statement that while eBay does not earn interest on those  funds Adyen does. Smoke and mirrors. 

 

 

dbfolks166mt_0-1738009333415.jpeg

 

dbfolks166mt_1-1738009333362.jpeg

 


dbfolks166mt_2-1738009332902.png

 

mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 50 of 64
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Re: Why the hold up?


@dbfolks166mt wrote:
@dbfolks166mt wrote:

@dbfolks166mt 

Here is some information regarding the old rule vs the updated rule on earning interest.

 

https://community.ebay.com/t5/Payments/Ebay-collecting-interest-on-amp-with-our-money/m-p/31923944#M...

 

https://community.ebay.com/t5/Payments/Ebay-manage-payments-gaining-interest/m-p/31524721#M102958

 

I hope that helps you to better understand that I was telling you the truth.  I don't make things up, while sometimes it seems you certainly try to make it look that way.

 

     I never accused you of making things up. However, anyone that knows anything about corporate accounting operations knows that their cash on hand, which includes the funds on hold for accounts payable, earns interest. There is nothing illegal about it and it is smart business.  It is why companies pay their accounts payable at the last minute to continue to draw interest on those funds as long as possible. 

     EBay never denied earning interest on those funds [not true, see below]  but it was a long time before they actually publically admitted to it. It's pretty easy to find the interest earnings in their financials. PayPal did the same thing when they were the payment processor. 

You may want to revisit the links I provided.  Ebay did NOT earn interest on held funds until November 2023.  The policy page also said they didn't earn interest.

 

     I read the post as well as the policy page and highly possible that eBay did not earn interest my guess is Adyen did and still does since they are the financial processor and the holder of the funds. I am unsure of the financial arrangements between eBay and Adyen but no company is stupid enough to hold funds in a  non-interest bearing account or investment. I have NO problems with any company that earns interest on their cash or investments. 

 

I'm not saying the money held didn't earn interest, just that Ebay did get those funds by their own admission on the POLICY page and the post made by the Payment Team at Ebay.  Adyen apparently was just able to keep that interest under the older policy .

 

     EBay could just has easily finished the statement that while eBay does not earn interest on those  funds Adyen does. Smoke and mirrors. 

 

 

dbfolks166mt_0-1738009333415.jpeg

 

dbfolks166mt_1-1738009333362.jpeg

 


dbfolks166mt_2-1738009332902.png

 

mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999

I Already said that.  Adyen was earning interest.  However that was NOT your statement that started the conversation.  You said Ebay was earning interest on the money.  While they were NOT before November 1st of 2023.

 

Ebay doesn't own Adyen.  Adyen's income is not Ebay's income.  


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 51 of 64
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Re: Why the hold up?

I Already said that.  Adyen was earning interest.  However that was NOT your statement that started the conversation.  You said Ebay was earning interest on the money.  While they were NOT before November 1st of 2023.

 

Ebay doesn't own Adyen.  Adyen's income is not Ebay's income.  

 

     EBay, Adyen, PayPal it doesn't really matter the bottom line is some entity is earning interest on the held funds. But since you need to have the last work on everything this is where I will leave it. The OP's comment and question about interest has been answered. 

Message 52 of 64
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Re: Why the hold up?


@dbfolks166mt wrote:

I Already said that.  Adyen was earning interest.  However that was NOT your statement that started the conversation.  You said Ebay was earning interest on the money.  While they were NOT before November 1st of 2023.

 

Ebay doesn't own Adyen.  Adyen's income is not Ebay's income.  

 

     EBay, Adyen, PayPal it doesn't really matter the bottom line is some entity is earning interest on the held funds. But since you need to have the last work on everything this is where I will leave it. The OP's comment and question about interest has been answered. 


Now you are changing the conversation to something it wasn't in the beginning.  But that is fine.  I've given the receipts to show what I said about Ebay collecting interest was and is as I said it was and that was what we were disagreeing on.  


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 53 of 64
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Re: Why the hold up?

Was talking About how they determine How long to hold funds. Think that's what op Was asking? Not what the policy is. Say If my neighbor sells 1300 bike, hasn't sold in a while and Assuming a smooth transaction is there An easy Way to find out exactly how Many days they will hold his funds?

Message 54 of 64
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Re: Why the hold up?

Yes, there is a link in this article to check your payment hold dates: https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816

Volunteer Community Mentor | Posting ID
Message 55 of 64
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Re: Why the hold up?


@h494_21 wrote:

Was talking About how they determine How long to hold funds. Think that's what op Was asking? Not what the policy is. Say If my neighbor sells 1300 bike, hasn't sold in a while and Assuming a smooth transaction is there An easy Way to find out exactly how Many days they will hold his funds?


Yes I believe most of us understand and the information as to why was posted.  Whether or not you agree with the policy doesn't matter.  There is information in the policy pages to help the seller with payments on hold.

 

Answers to the question you are asking is dependent upon the the actual seller as it can vary from seller to seller depending on certain circumstances.

 

You need to review the policy pages to find you answers.

 

Ebay has had a rule for many years that pertains to New Seller and sellers that have been away from selling for 90+ days. The following is the policy that outlines why you money is likely on hold.

https://export.ebay.com/en/fees-and-payments/payments/payment-holds/

https://www.ebay.com/help/selling/getting-paid/getting-paid-items-youve-sold/payments-hold?id=4816&&...


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 56 of 64
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Re: Why the hold up?

So the money held on tax collection, Held money for sellers picking weekly payouts, etc..they Aren't making money off of that Either? They aren't but the payment Processor is? 

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Re: Why the hold up?


@h494_21 wrote:

So the money held on tax collection, Held money for sellers picking weekly payouts, etc..they Aren't making money off of that Either? They aren't but the payment Processor is? 


IDK what "money held on tax collection" is referring to.

 

I don't believe that was said at all.  You may have misunderstood something.

 

As of November 2023 Ebay earns interest on held funds.  That doesn't just mean new seller holds.  It is Ebay earns interest on held funds.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 58 of 64
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Re: Why the hold up?

Meaning The money they collect on transactions for sales tax. You'd think it's sitting making interest until the due dates. As well as the Money for sellers who Opt for delayed Payouts. And about some of those earlier posts have you Seen the press Releases that say they have a stake in their payment processor? does that sound right?

Message 59 of 64
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Re: Why the hold up?


@h494_21 wrote:

Meaning The money they collect on transactions for sales tax. You'd think it's sitting making interest until the due dates. As well as the Money for sellers who Opt for delayed Payouts. And about some of those earlier posts have you Seen the press Releases that say they have a stake in their payment processor? does that sound right?


You do realize that Ebay is a For Profit business, right!?!?!?!

 

They aren't doing anything wrong.  You just seem to think they don't have the right to make money, only you do.  

 

Sellers are in control of when they want their money transferred to them.  They can do that in many ways offered from Instantly to 30 days and several options in between.

 

OMG a little knowledge and then just RUN with making it sound like a bad thing.  Likely before you start spreading rumors and incorrect information, take a breath and find out the FACTS.  I know some people are firmly against FACTS, but still most of us prefer them.

 

Back when Adyen was selected as the bank to back up the Managed Payment program of Money Processing, Ebay did were to get stock equaling 5% of Adyen.  Does that number cause you concern?  If so, how does 5% cause such concern?

 

You will be happy to know that since then, Ebay has sold off all their stock in Adyen.  That should make you feel less concerned!

 

https://www.reuters.com/article/business/ebay-could-end-up-with-5-percent-stake-in-dutch-fintech-fir...

 

https://siliconcanals.com/ebay-sells-66000-shares-in-adyen/

 


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
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