Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Community Activity
Heads up: changes to Seller Initiated Offers (SIO)
Recent & upcoming changes to SIO. eBay recently launched an offers management page. Currently only automated offers are included. Find it by navigating to: Seller Hub > Marketing > Offers Here's a screenshot from last week's Seller Check In showing t...
"In 1 Cart" Confusion
Hi all,Several of my listings have a notification that says "In 1 Cart." What does that mean? The items with this notification never sell. I thought the "In 1 Cart" notification was supposed to go away after 24 hours if the item is not purchased. For...
How do you respond to buyers complaining about shipping price post-sale?
With the changes in types of messages I've been getting, I'm beginning to re-evaluate to adjust my reply tactics accordingly. I haven't had many of this specific type of post-sale shipping price complainer in awhile until recently, I got 2 in the las...
New Seller – Just Opened My Account! Would Love Your Advice
Hey everyone I’m super excited to be hereI’ve just opened my first eBay seller account after spending the past month carefully reading through all the policies and learning as much as I canNow I’m finally ready to list my first product and start this...
Resolved! USPS - so many problems & lost packages in Miami, FL
I have been having a horrendous time with the Miami Florida Distribution Center. USPS packages arrive at this location and then have no other scans after that. I am aware that Miami had some flooding going on recently, but this problem started in May...
First-Time Seller — Selling a Laptop with 'Buy It Now' or 'Best Offer', What to Expect Next?
I'm a first-time eBay seller and could use a bit of guidance on the process moving forward.I listed a used laptop for $300 with a Buy It Now or Best Offer setting. I received two offers:One from a buyer with 100% positive feedback (367)Another from a...
request not working for refresh token
Hi, I'm working to get the refresh token using OAuth. I have the code below, and it gives me the error: Error: 400, {"error":"invalid_grant","error_description":"the provided authorization grant code is invalid or was issued to another client"}. Any ...
Resolved! How to contact buyer, please.
I've just sold my first posting in a couple of years, but didn't know it until today - which is a week too late. So I'm packed and ready to ship first thing tomorrow (Monday) and I'd like to notify buyer that I'm sorry to be so late. Can anyone help ...
help with a 'restricted item' sent to the UK
hi there, I recently sold a GI Joe figure to a buyer in England. I'm in the US. I packaged and sent the figure, same day, but the latest update from the Ebay issued tracking number (from 8 days ago) says the package is restricted and will be returned...
How to handle a eBay sale that was returned to sender (me) ?
So I sold a item for $540 maybe a week and a half ago or so. Shipped immediately and noticed it was returned to sender because there was "no such number" and no mail receptacle to deliver to. The buyer said he's away on work and wanted me to ship to ...
