12-06-2023 07:54 AM
I accidentally made an error when printing a label and the system already put the tracking number into the items. I need to print a new label and put in the new tracking number over the old one. Does anyone know where I can go to do this?
12-06-2023 08:05 AM
Go to ORDERS, SHIPPING LABEL (cancel incorrect label). You cannot delete incorrect tracking#. All you can do is add 2nd tracking# (click on existing tracking# and select ADD TRACKING #. Be sure to advise customer that other tracking# is invalid.
12-06-2023 08:05 AM - edited 12-06-2023 08:07 AM
Seller Hub>Orders>Paid and Shipped
https://www.ebay.com/sh/ord/?filter=status:PAID_SHIPPED
Open the order that you need to change
In the shipping section there will be the Tracking Number - next to it will be "Edit"
12-06-2023 08:06 AM - edited 12-06-2023 08:07 AM
don't think you can delete the first tracking.........but you can add it......just go the "paid shipped orders" Page and click on "edit" next to the tracking #........there you can add another...... I always drop a note to the buyer telling that there was a mistake and giving them the new tracking #........
going to the slow typist corner.............
12-06-2023 08:11 AM
12-06-2023 08:12 AM
I think I just deleted the old tracking number and put in the new one. All I see is the new one so I assume the old one is completely gone.