09-07-2021 02:12 PM - edited 09-07-2021 02:13 PM
Since there's no chat this week, I'm asking here.
Can you provide more context for this informational note on Seller Hub as it relates to listing views? I assume eBay will no longer be counting the "bot" views when a listing indexes- but what else would be considered invalid traffic?
09-08-2021 09:19 AM - edited 09-08-2021 09:19 AM
@coffeebean832 wrote:
Since there's no chat this week, I'm asking here.
Can you provide more context for this informational note on Seller Hub as it relates to listing views? I assume eBay will no longer be counting the "bot" views when a listing indexes- but what else would be considered invalid traffic?
Hey @coffeebean832! You are right that bot views are now considered invalid traffic. The other change is to remove duplicate views. It's our goal to provide our sellers with the most accurate information possible and we hope this new methodology of page view counts will help!
09-08-2021 09:20 AM
Thank you. Can you define duplicate view velvet@ebay? The same person viewing the same listing within X amount of time? 1 hour? 24 hours?
09-08-2021 09:46 PM - edited 09-08-2021 09:50 PM
@coffeebean832 wrote:Since there's no chat this week, I'm asking here.
Can you provide more context for this informational note on Seller Hub as it relates to listing views? I assume eBay will no longer be counting the "bot" views when a listing indexes- but what else would be considered invalid traffic?
To carry that forward did the previously made suggestion to make views and or promoted listings a sortable column in Sellers Hub end up on the cutting room floor. There may have been others suggested but those are 2 that would be most helpful. Having the first sort would streamline the process for sellers with a high number of views to update "stale" listings.
I'm still baffled by the change with watchers requiring 5 before they display. For some sellers having any watchers triggers sales.
-Lotzofuniquegoodies
09-09-2021 08:01 AM
@coffeebean832 wrote:
Thank you. Can you define duplicate view velvet@ebay? The same person viewing the same listing within X amount of time? 1 hour? 24 hours?
Hey @coffeebean832! I had to reach out for more info about this, but I'll follow-up with you once I have heard back. 😊
09-27-2021 03:12 PM
velvet@ebay- Any updates?
09-28-2021 08:07 AM
@coffeebean832 wrote:
velvet@ebay- Any updates?
Unfortunately I don't have any as of yet @coffeebean832. I'll let you know if they come back with something I can share though. Thanks!
09-28-2021 08:26 AM
velvet@ebay- The info note was removed from the views column a while ago- it was there for such a short time that I'm wondering if eBay is still removing what they consider invalid traffic?
09-28-2021 09:07 AM
@coffeebean832 wrote:
velvet@ebay- The info note was removed from the views column a while ago- it was there for such a short time that I'm wondering if eBay is still removing what they consider invalid traffic?
I can definitely see where you're coming from @coffeebean832 as you're right, it was short lived. As soon as I have more info I'll make sure you do too! 😊
09-28-2021 09:19 AM
velvet@ebay wrote:
@coffeebean832 wrote:velvet@ebay- Any updates?
Unfortunately I don't have any as of yet @coffeebean832. I'll let you know if they come back with something I can share though. Thanks!
Good morning,
Your reply is curiously written. Might it imply that you have heard 'something' back, but are not permitted to forward/share that information?