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Video not being approved.

I absolutely hate the way eBay does videos. I take a lot of time shooting and editing video, showing all the tiny little details of my items. I mention the video in my listings. But after the listing is posted, not only does it take time for the video to be approved, it's only after the item being listed do I find out the video was not approved, and for some unnecessary reason, always. And then when a potential buyer sees my listing, sees the mentioning of HD video, and sees no video, I look like an idiot. Most buyers of the items I sell look for newly listed items, and this is all embarrassing. If the way ebay continues to do this, and ebay puts the reputation of my brand and image at stake, I will have to stop using ebay. There are now better options anyway. 

 

Video being rejected:

https://www.youtube.com/watch?v=WzPg493Qazk

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Video not being approved.

@wondycoin Just 3 quick thoughts.

 

I use ebay drafts to create listings. You can load the video and save the listing as a draft. Been a while since this happened to me, but as I recall, if ebay does NOT approve the video, that will (eventually) show up in the draft and you can try again. This way, your listing has not actually gone live with its statement that it contains a video. So, you avoid the problem with the buyer seeing "see video" and there is no video to see.

 

Why was it rejected? The ways of ebay are inexplicable. At one point, ebay promised it would provide an actual explanation as to a rejection, but I'm not sure they ever fulfilled that promise. It is a PITA, yes. Looking at your YouTube video, and given that you have had videos with similar content approved, my suggestion might sound stupid, but it has worked for me in the past, at least on some listings that seemed acceptable: rename the video file and try submitting again. No need to edit anything but the file name. Give it a try. If it doesn't work, you are out just a bit of time, and if it works....well, there you go....

 

I agree 100% with using videos for these coins. Some people seem to think because an item is "static" it won't benefit from a video. I see clear benefit for the buyer, AND it helps to distinguish you from many of your competitors who do not use video, and maybe even reduces INAD claims. 

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Message 19 of 32
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31 REPLIES 31

Video not being approved.

video was not approved, and for some unnecessary reason,

 

why aren't they approved?  @wondycoin 

Message 2 of 32
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Video not being approved.

If you're worried about "looking like an idiot" when the video isn't approved why not edit the mention of a video out of the listing? 

Message 3 of 32
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Video not being approved.

My customers expect videos. It's one thing that puts me above my competition, and the items I sell are the types of items which are difficult to know what they will look like in hand by just looking at 2D phots. 

Message 4 of 32
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Video not being approved.

I would either not mention the video or not do them at all.

 

Not mentioning them saves time if they are not approved. You wont have to go in and remove the video mention or "look stupid".

 

Or just stop adding videos. 

Im not sure how much videos of coins makes the sale or if more photos would work just as well and take less time.

klhmdg  •  Volunteer Community Mentor
Message 5 of 32
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Video not being approved.

"Im not sure how much videos of coins makes the sale"

 

No offense, but you're correct, you have no idea. 

Message 6 of 32
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Video not being approved.

@wondycoin 

 

 No offense but since I didnt say I had no idea.... You assumed I had no idea.

But i do love how you took only a portion of the sentence to then make a jab. 

 

You seem to think it helps so then your choice is to deal with the issue as you see fit.

If there are, as you say, better options go for it!

 

I would not stay and waste time and energy and "look stupid" if I didnt need to.

 

Good luck whatever you chose to do!

 

 

klhmdg  •  Volunteer Community Mentor
Message 7 of 32
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Video not being approved.


@wondycoin wrote:

My customers expect videos. It's one thing that puts me above my competition, and the items I sell are the types of items which are difficult to know what they will look like in hand by just looking at 2D phots. 


 

If the coins sang and danced, I could see making a video, but they don't do anything buy lay/set there.

What can you show in a video that you can't show in photos?

Have a great day.
Message 8 of 32
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Video not being approved.

Wow. Ebay allows adding videos to listings. Ebay rejects video without saying why. Solution? Just not add videos to your listings. 

 

Very helpful. 

Message 9 of 32
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Video not being approved.

@wondycoin   so you got no reason for the disapproval???? I read your first post that the disapproval was "for some unnecessary reason".........

Message 10 of 32
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Video not being approved.

I have done several videos for items since they added the option.  Here are some tips:

 

  • Don't speak.   I do not talk in any of the videos I do.  The Ai listens to you and may deny the video depending on what you say/how you say it.
  • Keep the video under 60 seconds.  45 seconds is a good place to aim for.
  • Setup and focus only on the subject.  Use a stand if you can. Try a couple of takes if needed.
  • Keep any name branding out of the video regarding any item other than your subject. This also applies to background sounds, such as music or a video playing, as they are copyrighted.

 

You can review an example with one of my later listings of an RC car.

Gator08041971  •  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 11 of 32
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Video not being approved.

Correct. Their reason was "Video was not approved."

Message 12 of 32
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Video not being approved.

Yes, and I added the exact video to my original post, listed on youtube link. No voices, copyright-free music (which is being used in several of my other videos without issue), less than 60 seconds, nothing shown other than the item. 

Message 13 of 32
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Video not being approved.

@wondycoin 

 

They probably won't tell you why.  This was done via an automatic system, hence the suggestions I laid out.

 

I have never had a video denied so far following those steps.

 

It may be copyright free, but the Ai may not know that..

Gator08041971  •  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 14 of 32
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Video not being approved.

@wondycoin 


Possible flags looking at your video:

 

  • The brief banner in the beginning.
  • The visible website URLs on the item.
  • MAYBE the music.  But that's an opinion.  The first two are more likely.
Gator08041971  •  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 15 of 32
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