01-02-2023 12:19 PM
I received a message from someone claiming that I had sold them an item which I have never owned or listed on eBay. I replied to let them know they had the wrong person. They responded with a claim that I had sold them the item under a different account with a similar name, and a threat to "let the eBay community know how you operate".
As far as I can tell, there is no way to report this activity since it isn't associated with a listing.
Should I just ignore it, or is there some other action I can take?
Thanks.
01-02-2023 12:22 PM
Since they haven't purchased from your store, just ignore the random message. If it continues, then reach out to ebay customer service,
01-02-2023 12:28 PM
It's a phishing attempt, hopefully the link you clicked didn't require a sign-in because the link was possibly to a fake sign-in page. If a sign-in was required I suggest you change your eBay password immediately.
You should forward the message to spoof@ebay.com
01-02-2023 12:34 PM
Yes, as above, the question is, how did you reply? Was it entirely through the ebay system? Was it through email? Did you have to enter your password to reply?
Probably a good idea to change your password quickly like slippinjimmy suggests.
Sometimes I wonder if these posters ever come back to read the advice they get... 🤔
01-02-2023 12:59 PM
Thanks for the response. I read and replied entirely through eBay. I did not reply directly to the email and there were no links in the message.
01-02-2023 01:00 PM
I would just ignore them, as they are clearly mistaken and block them from further annoying you:
https://www.ebay.com/help/blocking-buyers/selling/blocking-buyer-ebay/
Happy New Year.
01-02-2023 06:35 PM
Walk away, walk away.