Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Community Activity
Sold item returned to sender due to issue with address, what do I do now?
I sold an item a few weeks ago and just had it delivered back to me today. USPS marked it as Moved Left No Address. I contacted the buyer and they told me they moved but thought they had setup forwarding; they gave me their new address in messages. C...
Reminder: FedEx Ground Economy packages can NOT be dropped off at the post office
Sellers should not drop FedEx Ground Economy (SmartPost) packages with USPS. It doesn't matter that FedEx transfers to USPS for second leg of delivery some of the time or that there may be USPS info on the label. Always bring those packages to FedEx....
Resolved! Return shipping label for “ item not as described “not provided from international seller in India
I bought a nice ring as an anniversary gift from an international seller in India. The seller claimed it to be “ solid 14K gold” with a natural emerald and diamonds. I got the ring checked out by a jeweler and when they did their testing it showed it...
iPad only showing like 50 results
I have tried deleting and reinstalling the app many times. the search results are always limited to like 50, doesn’t matter what filter I use. I can still browse all results on a web browser or on the app on my phone. This appears to be only happenin...
Resolved! eBay Shipping Not Paying Fedex for labels?
Sold an item. I shipped it Fedex Ground Economy via eBay Shipping. Fedex picked up the package, scanned and it began tracking. After two weeks, I noticed tracking showed it stuck in Chicago with a notation stating "unpaid postage". This forced me to ...
Is this a scam? I don't know how to deal with this request - very unusual
I received a message in Spanish which had to be interpreted to English about a shirt sold & delivered on June 18. Here is the communication. In the last message he asks for a refund for the shipping. Customer - Hello. We have received the shirt. It i...
eBay is using AI to field reports of violations, and it's failing miserably
I'm very concerned about eBay's ineffectual use of AI because sometimes it absolutely requires a human to decipher whether or not a reported item for sale is prohibited. For example, red and blue LED emergency vehicle lights are prohibited on eBay, b...
USPS Issuing Repeated / Recycled Tracking Numbers within same month
Before shipping out a package, sellers may want to use USPS tracking to check if the tracking number on the label is recent re-use of a previously "delivered" item. Bottom line from a thread posted below, the package will move through to delivery but...
