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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

User avatar by Community Team Community Team
  • 665 Views
  • 0 replies
  • 19 helpful

Buyer asking if stores are closed on eBay

Is this glitch still ongoing? Repeat buyer messaged me about one of my listings asking if my store was open so she could purchase or if I was on vacation, when I would re-open. My store is open and I sold a couple of items this morning. She stated sh...

User avatar by Rockstar
  • 49 Views
  • 4 replies
  • 3 helpful

ebay seller

hello, we have 2 buisnesses at 1 location located in the tampa/brandon area and looking for someone to run our ebay store. help post items, respond to messages, shipping ect.we sell new and use marine boat parts and assesories

Blocking a potential buyer before they ever buy anything

I've been selling on here for over 20 years, and I've developed a 6th sense for being able to detect a trouble buyer just based on messages they send to me asking questions about what I'm selling. I won't point to anything specific, but often I just ...

People in this community WILL buy from you just leave you bad feedback. This board is a farce.

You could easily argue some of these “not formally employed by eBay” members are compensated by ebay indirectly and that ebay condones it. In one case it “only” took me three months to get bad feedback removed on a fraudulent purchase that included t...

Resolved! Received a lawsuit: Trademark/Copyright/Patent at issue: Crow Trademarks

Your payouts are currently on hold because your eBay payment account is restricted. A U.S. Court has directed eBay to freeze your account. Please reach out to plaintiff’s attorney at martin@tme-law.com for more information and to resolve the matter. ...

User avatar by Adventurer
  • 2298 Views
  • 27 replies
  • 0 helpful

OMG help please

This is a very unusual situation. In my 23 years of eBay selling I have never come close to experiencing this. Friday I received an order for 7 lots of 12 coloring books each. Total of 84 coloring books. Order total $223.93 plus $20.99 tax = $244.92....

User avatar by Rockstar
  • 1517 Views
  • 61 replies
  • 1 helpful

Can't get rid of feedback request

I had someone "buy" an item but did not pay. I canceled the order, I relisted the item, and I have since sold it, but there is still a feedback request for this failed sale. I do not want to give positive feedback, as this person tied this item up in...

Resolved! Why is ebay asking for photo identification?

Hi Guys, I just changed my home address in my selling portal. However, now I have received a message from ebay informing me that they will withhold funds unless I upload either a passport picture or driving licence for verification purposes. They see...

Resolved! Automatically Refresh Listing Quantity Once Sold

I am supervising a very large eBay store with over 5,000 listings. Each of these listings are GTC, and are given a starting quantity of 1. However, once this 1 item is sold, the quantity does not refresh and the item is considered sold out and delist...

"Pay by" date. Is this new?

Bought an auction item on April 23. When I went to my purchase history, the item had a notice in bold red lettering to "Pay by April 26." I realize that's within the required time frame for payment, but past purchases used to say some version of "Pay...

User avatar by Thrill-Seeker
  • 113 Views
  • 6 replies
  • 1 helpful

eBay's Search on Mobile App is Broken. Results Don't Match Keywords & Different from Desktop. Why?

As a seller who sources items on the road, its very important to be able to look up items on the spot through eBay Mobile search and rely on those search results to be accurate. However the search on the Mobile app is giving me results that DON'T mat...

Working around ebays poor 2nd description

at one time when you added a 2nd description you were able to adjust the font to match or create a larger/bolder font to get the attention of the buyer. this proved beneficial when you needed to update an item with a bid since the content or main des...

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