Support phone number?

[kidscakesandpartysupplies]

I've been around for almost 16 years and I get SO frustrated now trying to maneuver my way to everything.  So #1 question, are 1099's from eBay mailed yet and did anyone receive one?  And #2 question, is there a phone number that will get me through to Support? 

I used to be able to find answers like this on the message board, but now it is so many boards, and it's like trying to find your way through a maze. 

[comics-scifi-collectibles]

@kidscakesandpartysupplies 

#1. If you sold enough to meet your state's threshold to require a 1099k since you started receiving payouts via managed payments then your 1099 is in seller hub

Payments>taxes

#2.  Please don't Google Ebay's phone number as you'll either get a recording because they are not using that line right now OR one of the fake numbers that a fellow mentor has been helping to get shut down....they are like roaches.  

What do you need help with? We can help with most buying and selling issues. We can help explain managed payments and how the fees and payouts work.

Or if we wish contact cs>>>

For some depts, the call lines are turned off when the wait times become too long. Try calling at 5am PT.

If you are using a cell phone turn off the spam filter or it may block the call back

Contact customer service by selecting a contact method from the bottom of a help page, chat or call back are available for most topics :
https://www.ebay.com/help/home

Social media can NOT help with managed payments issues.

Or you can also contact customer service by sending a private message on social media. You leave a message and an eBay employee will get back to you as soon as possible. To speed things up you can leave your registered account information in the PRIVATE message: Full name, address, phone number, email address, user ID, and a brief explanation of your problem.

They may take a few days to get back to you but it's usually sooner.

https://twitter.com/askebay
https://www.facebook.com/eBay/

[kidscakesandpartysupplies]

I did get a number from a customer service person -- who was from the Phillipines and I suspect he was using an online translator, because the wording just was amazingly wrong.  And poor kid couldn't understand what I was asking.  Then he transferred me to someone else, and same thing.  It's late at night, and I think Covid has wrecked havoc with their overseas Support working rooms.  But he did give me a number.  I don't know if it will work, because I didn't try it, I just know he didn't sound too sure about it. 

The second person just copied and pasted something from their info that is given to them that said that 1099s will show up in our Seller Hub. 

[luckythewinner]

---

@kidscakesandpartysupplies wrote:

I've been around for almost 16 years and I get SO frustrated now trying to maneuver my way to everything.  So #1 question, are 1099's from eBay mailed yet and did anyone receive one?  And #2 question, is there a phone number that will get me through to Support? 

I used to be able to find answers like this on the message board, but now it is so many boards, and it's like trying to find your way through a maze. 

---

If you do this ... 

• go to the top of any page
• click the Help & Contact link
• type "1099" into the search box

... you will see a page called "eBay and Form 1099-K" explaining how to access your 1099 form as well as instructions about how to print your 1099K Detailed Report.