Stronger Browser Security Standards (HTTPS)

[sandyoutlet]

Starting today, you will see changes on eBay item description pages that contain non-compliant HTTP content. Google Chrome has pushed their browser update which includes stronger security standards. As a result, eBay will be adding a "see full item description" button to all listings that contain non-compliant HTTP content.

This new experience will look very similar to the way mobile buyers already see listing descriptions today. It also ensures that we comply with the Google mandate and prevents your buyers from seeing a “Not Secure” warning when they’re shopping on eBay

Please review our landing page for more information and tools to help you identify any of your listings that may contain non-compliant HTTP content. 

EDIT 11/8/17 @ 12:23 PT 

We are aware of an issue where the eBay HTTPS identification tool is showing listings that were revised to be HTTPS compliant after 10/31 as non-compliant. We are actively working on this issue and plan to have a quick fix for any new or revised listings. Any existing listings that have been updated to be HTTPS compliant but are still showing as non-compliant in the tool will continue to show as non-compliant until the listing is either revised or renewed. If you do not revise or relist, the issue will automatically correct after 30 days.

Please note that if your listings are compliant, they will show normally to buyers and have the “secure” message in the URL. You can confirm this experience by looking at the live listing. This issue is confined to our tool that identifies non-compliant listings, which is currently failing to update to show listings as compliant after you have updated your http content to be compliant.

We apologize for this issue and will update you here as soon as the issue is resolved.

[902ricky]

and it has not been a problem tell you make me click 2 times once to see the listing and 2end to see the full description as if i was on a mobil device. im not im on a desk top real computer, the way it is now having to click 2 times and then being redirected and seeing a marble sized description is more than very annoying. and just slows it way down. all so i found pics to not be working under this witch itself is very annoying i never had a problem with the security the way it was and the way it was is what i prefer,

[shipscript]

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@902ricky wrote:

 i never had a problem with the security the way it was and the way it was is what i prefer,

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I recommend you write a letter to the browser developers like google Chrome because they are the ones launching the new security requirements that eBay and we sellers are scrambling to meet. The "way it was" is no longer available on the newest browsers.

[natajest]

Hi,

I have two simmilar listing and I did everything suggested to remove http:// links etc.

All the tools showing my listings are now secure. (except the eBay's took that has a glitch)

But I have two absolutely simillar listings one with "item description" button and other without:

https://www.ebay.com/itm/172782874863

https://www.ebay.com/itm/182849441201

So part of my listings are OK and other (absolutely random) part showing the button.

I've even tried to put the description from the "OK" listing to the "buttoned" one with no effect.

[shipscript]

@natajest

I think the problem is your CrazyLister gallery. One of the stylesheets pulls in eBay pictures but does not change the protocol to https on those pictures. Those are probably older pictures from older listings that eBay has not updated in their API database.  I would recommend that you open a support ticket with CrazyLister and tell them about this problem because it will affect other sellers as well.  This is an example that I see in the stylesheet they generated for your seller ID.

image:url("http://i.ebayimg.com/00/s/MTYwMFgxNjAw/z/PFAAAOSwf-VWU-me/$_1.JPG?set_id=880000500F");

You may wonder why your other listing is not affected. It may have been created at a time when eBay was not testing. I think if you edit that "good" description to add a word, or upon the normal 30 day renewal, eBay will test again and then that listing will also fail.

[natajest]

Thank you so much! I've solved the issue! Didn't went so deep 🙂
It's strange that tools like
bulkchecker.i-ways.net
don't show all the issues

Also the eBay checking tool could be more informative

[artcwe]

Here it is, November 10 and still problems. I pay for a store, I pay ebay fees, I pay fees on the amount the post office charges me......now that is a good one to figure out. I am angry. I thought this was taken care of a month ago. I spent hours on the phone with someone in China, we had trouble communicating, but he looked at all my auctions and assured me all was ok and to stop worrying about it. This is when ebay first put a notice in my task bar to fix this......I made him take the tasks to do list off of my seller hub..........he couldn't figure out why that bothered me. anyway that scrolled off over a time period. Now I get a nasty warning from ebay threatening this and that if I did not become compliant. .....and I look at my auctions and they are all on an unsecure page. So they are blaming me again when they already said there was nothing on my auctions that would make me non compliant. I am exhausted. Spent hours on the phone today ........one rep that I had been working with for a bit said hold on and an hour later she still wasn't back but a person came on and said hello, this is ebay , how may I help you . OMG,,,,,,anyway the taught me how to go in and do a bulk change and to say the change was from http to https in I don't know somewhere where you can do bulk changes. Still they acted like this is my fault? what? so my auctions were compliant but it is still my fault. fast forward.......finally each of the auctions changed from http to https but she said each time (this is a store) each time the renew and this is at different times, that each time they renew I would have to go in and do this to all of my store items I guess like every day? all this on my $3.95 items? well I thought hmm ok the auctions look safe maybe I will sell something. Then I discover my store home page is still saying unsecure , do not buy here blah blah not safe you are endangering yourself or whatever it says. I called back.....at first they said must be something on my store. ? what ? its their web page, its their site. well she has no idea how to fix this once she admitted it was THEIR issue. After threatening to close my store she says please just give us 24 hours. Well I see other people had issues 3 weeks ago how is 24 hours going to help ? My Etsy shop has absolutely NO problems. They could afford to hire teams to fix each and everyone of our auction sites. We cannot afford to lose sales. I am not trying this season, but I feel sorry for those that are relying on xmas sales. no one is going to buy when your store or your auction say it is unsecure and dangerous?

[artcwe]

sorry but IT IS complicated for most people who don't know html or are not techi. Its their job to make the site safe for us.

[artcwe]

it's doing the same thing on Firefox

[artcwe]

On those auctions that you have to view complete description you have to click that to even see who the seller is. Is that what ebay is doing? making it look like it 's all just them ? lol just kidding surely not. I can' t imagine ebay would not want customers to know who the seller was.

[mind-frequency]

Wise up ebay! You are fumbling the ball and making too many foul plays lately.

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@sandyoutlet wrote:

Starting today, you will see changes on eBay item description pages that contain non-compliant HTTP content. Google Chrome has pushed their browser update which includes stronger security standards. As a result, eBay will be adding a "see full item description" button to all listings that contain non-compliant HTTP content.

This new experience will look very similar to the way mobile buyers already see listing descriptions today. It also ensures that we comply with the Google mandate and prevents your buyers from seeing a “Not Secure” warning when they’re shopping on eBay

Please review our landing page for more information and tools to help you identify any of your listings that may contain non-compliant HTTP content. 

@EDIT 11/8/17 @ 12:23 PT 

We are aware of an issue where the eBay HTTPS identification tool is showing listings that were revised to be HTTPS compliant after 10/31 as non-compliant. We are actively working on this issue and plan to have a quick fix for any new or revised listings. Any existing listings that have been updated to be HTTPS compliant but are still showing as non-compliant in the tool will continue to show as non-compliant until the listing is either revised or renewed. If you do not revise or relist, the issue will automatically correct after 30 days.

Please note that if your listings are compliant, they will show normally to buyers and have the “secure” message in the URL. You can confirm this experience by looking at the live listing. This issue is confined to our tool that identifies non-compliant listings, which is currently failing to update to show listings as compliant after you have updated your http content to be compliant.

We apologize for this issue and will update you here as soon as the issue is resolved.

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[bonnychick123]

This is not just a problem on chrome, I am also getting the same on safari and Firefox??????

[dollybeauty]

What many are failing to understand, is that the https issue only relates to information that is transmitted from browser to server and back. If no personal information is being sent, there is no need for the additional overhead involved in using the secure socket layer. This just slows down load times, and increases server load.

Since the browser has no clue what info is being transmitted, it tags all non secure links as Not Secure.

MyeBay pages, do not transmit personal info. Messages should not either.

eBay has said that they will change all pages in 2018. For now, only description text should have secure links (and there is really no reason for this either).

[ambleoutdoorsusa]

Users are still getting the NOT SECURE icon on Store pages.

That's the problem, i.e. seemingly incomplete security settings within eBay, that can't be updated by Store managers/owners.

[Our eBay sales are off 80 percent in the last 6 weeks. I suspect the above is a major contributing adverse factor.]

[ambleoutdoorsusa]

Users are still getting the NOT SECURE icon on Store pages.

That's the problem, i.e. seemingly incomplete security settings within eBay, that can't be updated by Store managers/owners.

Our listing code is clean, no non-htttps or external link errors. We've done our part; awaiting eBay Stores techs to do theirs.

[Our eBay sales are off 80 percent in the last 6 weeks. I suspect the above is a major contributing adverse factor.]

[strawberry20122]

Try http://albumupload.com You can host secure images and the eBay codes are generated for you.