eBay

adagioroadsoap · ‎09-04-2018

We just started a Basic store to see how it goes, and are trying to get things listed as fast as we can. I recently tried to put some things on sale, and not one of them would show up in the sale. I tried twice, same issue.
I read on the boards that we have to wait 14 days until we can take advantage of the reason we signed up for a store in the first place? (to put items on sale)
So, if we put something on sale (and it actually works), we sell out and have to re-list the items, we have to wait 14 days until we put them on sale again?
What is the point of having a store at all on Ebay, if you can't discount items when you need to?

orangehound · ‎09-04-2018

In order for an item to be on sale, it needs to be listed and have no price changes for 14-days ... in other words, you need to first establish that the item has a "regular" price (14 days establishes the price), and then you can discount it off that regular price.

If you want, you can go ahead and put it on sale, and it will automatically show the sales price once the 14-day window ends.

@adagioroadsoap wrote:
So, if we put something on sale (and it actually works), we sell out and have to re-list the items, we have to wait 14 days until we put them on sale again?

If you set up your account to have the "out of stock" option (Account Settings >> Site Preferences >> Selling Preferences), then when the sale item goes out of stock you can restock and it will list at the sales price.

adagioroadsoap · ‎09-05-2018

@adagioroadsoap wrote:
So, if we put something on sale (and it actually works), we sell out and have to re-list the items, we have to wait 14 days until we put them on sale again?
@orangehound wrote:
If you set up your account to have the "out of stock" option (Account Settings >> Site Preferences >> Selling Preferences), then when the sale item goes out of stock you can restock and it will list at the sales price.

Good to know, thanks!
I have never used the "out of stock" option. Does it "oversell" the stock you have on hand? This might not work for us, since some of our items are 1 of a kind or limited edition and can't be re-stocked.

orangehound · ‎09-05-2018

@adagioroadsoap wrote:

@adagioroadsoap wrote:
So, if we put something on sale (and it actually works), we sell out and have to re-list the items, we have to wait 14 days until we put them on sale again?
@orangehound wrote:
If you set up your account to have the "out of stock" option (Account Settings >> Site Preferences >> Selling Preferences), then when the sale item goes out of stock you can restock and it will list at the sales price.
Good to know, thanks!
I have never used the "out of stock" option. Does it "oversell" the stock you have on hand? This might not work for us, since some of our items are 1 of a kind or limited edition and can't be re-stocked.

@adagioroadsoap

No, it doesn't oversell. For a listing that is one-of-a-kind, using the out-of-stock option will mean that you will manually need to end the item to avoid relist fees.

auctionpet · ‎09-05-2018

It would be nice if ebay stated this on the markdown event creation page! I just wasted 25 minutes selecting items with tiered discounts for a sale. Very few showed up in the sale! Had I known this, I wouldn't of bothered, as it looks like a pretty paultry sale now! I had nearly half my inventory selected and only a fraction of that ended up marked down. This is so ridiculous!

I can understand ebay doing this if a seller raises the price on an item, to then basically do a faux markdown. But any price changes on my items were lowered!

Anonymous · ‎09-05-2018

@orangehound wrote:
No, it doesn't oversell. For a listing that is one-of-a-kind, using the out-of-stock option will mean that you will manually need to end the item to avoid relist fees.

That's not entirely accurate. This only applies to Good 'Til Cancelled listings. If it's a regular 30 day or shorter listing then when the listing sells out or expires the Out of Stock option will have no impact. Out of Stock goes hand in hand with Good 'Til Cancelled.

One of a kind items generally shouldn't be listed with Good 'Til Cancelled.

emerald40 · ‎09-05-2018

@auctionpet wrote:
It would be nice if ebay stated this on the markdown event creation page! I just wasted 25 minutes selecting items with tiered discounts for a sale. Very few showed up in the sale! Had I known this, I wouldn't of bothered, as it looks like a pretty paultry sale now! I had nearly half my inventory selected and only a fraction of that ended up marked down. This is so ridiculous!

I can understand ebay doing this if a seller raises the price on an item, to then basically do a faux markdown. But any price changes on my items were lowered!

______________________________________________

Ebay stated this in their update thread, it was pinned to the top of this board, and there were numerous threads discussing it.

Yes, many honest sellers are affected because of the dishonesty of others.

auctionpet · ‎09-05-2018

@emerald40 wrote:
@auctionpet wrote:
It would be nice if ebay stated this on the markdown event creation page! I just wasted 25 minutes selecting items with tiered discounts for a sale. Very few showed up in the sale! Had I known this, I wouldn't of bothered, as it looks like a pretty paultry sale now! I had nearly half my inventory selected and only a fraction of that ended up marked down. This is so ridiculous!

I can understand ebay doing this if a seller raises the price on an item, to then basically do a faux markdown. But any price changes on my items were lowered!

______________________________________________

Ebay stated this in their update thread, it was pinned to the top of this board, and there were numerous threads discussing it.

Yes, many honest sellers are affected because of the dishonesty of others.

Thank you.

However, putting a notice atop a discussion board is the wrong place for it! The info needs to be on the Markdown Creation page! Very few sellers visit these boards and sellers decide to open stores everyday, so why in the world would a discussion board be their goto place for something like this! At the very least when one reviews the items for their sale, ebay should indicate they don't qualify per their unreasonable new terms. All ebay needed to do was program to not accept items that had prices RAISED less than 14 days ago. Simple. But of course, that would make sense.

I had 67 items selected for my sale, ebay only allowed a mere 17! To me, that's hardly a sale and makes me look chintzy. I went to a store so buyers could actually see I was legitimately marking down items. They don't see that with regular listings. I could reduce a price by any amount and buyers wouldn't know. The benefit of a store is supposed to make them aware of a legit price reduction, it's not a benfit when half of the month you can't reduce anything as part of a sale if you listed it less than 14 days ago.

The irony is ebay keeps sending notices to sellers to reduce prices by 5%, but when you try to do this so that it's clearly visible you can't on many items!

Anonymous · ‎09-05-2018

@auctionpet wrote:
However, putting a notice atop a discussion board is the wrong place for it! The info needs to be on the Markdown Creation page!

It was announced in the Summer Seller Update. It's part of your responsibility as a seller on this site to read the Seller Updates.

https://pages.ebay.com/seller-center/seller-updates/2018-summer/ebay-stores.html#m17-2-tb1

It's also in the FAQ section of the Promotions Manager page:

https://pages.ebay.com/seller-center/listing-and-marketing/promotions-manager.html

reix718 · ‎09-05-2018

Good one eBay stooge!

The point is that the Markdown Manager, should never have been changed. Certainly not without consultation and agreement from sellers with stores. The old Markdown Manager allowed people to start and end sales, whenever they wanted. No 14 day waits. All that the 14 day wait has done, is to insure that I make NO sales for 14 days, every month or so. I have over a thousand items, waiting to go back on sale, and I haven't made a single sale in past 14 days. And that is going to happen again, and again, and again, for as long as this stupid rule change is in place.

eBay is supposed to be a platform for sellers and buyers. Keeping it simple, with as little interference as possible is good. Over-regulation is not what most members signed up for. At the very least, there should be an opt out option, allowing people to return to the old Markdown Manager.

If I cannot discount items when I want to, and have to endure no sales for 2 weeks, every month, then there is no point in listing items on eBay anymore.

I didn't sign up some 13 years ago, to see the rules being changed every few weeks. Everytime something new is introduced, it just makes it harder & harder to sell on eBay.