Selling

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Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

eBay Restriction on account for no reason-how to respond to that?

Hello Everyone, Hope all is well and sales are rocketing for y'all. I have a simple question (which I believe have been asked for million times) that I need to ask and get a proper reply. Because it is really extremely frustrating. I opened a account...

My account has been permanently restricted from selling

Before a week eBay restricted my account on case of MC011 and required some document and i also send to eBay and all is real, But after 2 days eBay send me a message you can read below and give a solution PLEASE. Because I need all of your suggestion...

Promotion

Is anyone noticing the value in eBay promotions?

eBay is closing....!

It won't happen today or tomorrow... but the reason eBay is going to close is that Sellers when selling are being precluded by eBay trying to make money. It's no longer an auction site, it's too regulated and Sellers are always on the hook. So I don'...

Ebay Robs me!!!

Sold item on dec 16thbuyer complained and got his moneyback because of ebays magnificantmoney back !!! Since then im trying to get my item backnow since 4 months and 229 euro loston the item ex shipping to spain!! Mailed the buyer almost 40 timescomp...

What's with sellers deciding they can just cancel orders because the item sold too cheap?

Maybe this is more of a buying question, but I'd really like to put it to the audience of sellers. I've been on eBay as both buyer and seller for over 20 years. I'll admit that I love to jump on a great deal, either a B-I-N way below market, or an au...

message about "message of deprecation" . what does that mean for me as a seller?

this message keeps popping up everytime I go to my All Selling page.I do not know what this "message of deprecation" means for me. Can someone pleaseexplain it to me. I AM NOT TOO BRIGHT!...

Resolved! Can I Request Compensation via eBay for Damages Incurred During an In-Person Transaction?

Hey everyone,I recently encountered a situation the buyer has broken a cable rail during the process of moving a sofa that I gave almost for free (GBP 1), resulting in the need for repairs. As the responsible party for any damages incurred during the...

Listing tool update causes 3x more clicks to remove all pics!?- are we going down this road again???

Yesterday my listing tool updated and now the "picture box" has a new design that is surrounded by a dotted line ands they removed the ultra convenient "Remove all pictures" button from the top right corner. Now you must hover over the corner to get ...

Buyer Circumvented Block - was still allowed to leave negative feedback?

Hi All, A buyer who circumvented a block I had on their main account used a secondary account to purchase the cheapest item on my store very clearly with the intent to leave negative feedback. I talked with an ebay representative on the phone and the...

Resolved! Ebay no longer backing its sellers who get unwarranted negative feedback.

Up until a few days ago Ebay was a great partner in removing unwarranted negative feedback. I never had to use any curtessy removals. Now when an ad specifically states an issue and shows an issue, the buyer can still leave negative feedback for exac...

Can a buyer pay less than the listed price???

I have a new store, a few items listed and have been selling ok. Today, I get a sale and the buyer paid only $1.00 for a $34.24 item? How is that possible? It was not an auction. The price for this item has never been and still isn't $1.00. The buyer...

Promotional Listing

I am offering a coupon Buy 1, Get 1 20% off with Coupon. What I see happening is the buyer picks 1 item without paying for that first item immediately and later after paying for the first item automatically gets a 20% discount on that first item. The...