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Sold items being relisted

Is anyone else having a problem with items that have already been sold, magically being listed and bought again? This has happened to me twice now, and it's so frustrating! After looking through all of my items twice, I then have to contact the buyer to apologize and explain that I can't find the item. Makes me, the seller, look so incompetent! So I cancel the sale, refund the buyer, and decide to go through my records for my own piece of mind. I found the shipping receipt for the item that I'd previously sold- the sale was over a year ago! WTH is going on?

Message 1 of 33
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32 REPLIES 32

Sold items being relisted

Yes. Twice this year. Also, eBay magically lowered ALL my list prices earlier this year. Reason? Glitch in system. 🙄 

Message 31 of 33
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Sold items being relisted

It happens to us at least 4-5x a year, maybe more. I drives you crazy because you wonder what you did wrong we now realize that the sun comes  up everyday so we expect it.... and the ebay glitches still happen so we know its not us- we always go through records to confirm and yes its an ebay glitch.

 

  We just apologize and throw the blame squarely on ebay for the known programming glitch that has never been fixed.   

BTW- this just happened again 10 days ago.

Message 32 of 33
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Sold items being relisted

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

Message 33 of 33
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