03-11-2021 03:36 PM
On my eBay seller profile/account/username page, my sold listings are not showing past 2/28/2021. Multiple items not showing from the last week of February. Some of these items were shown when I checked last week, but now they're completely missing. From what I know, it can take 24 hours to show, but it has been more than 24 hours for all of these sold items.
Anyone know why is this is occurring and is there a way to fix it?
I can see my sold items perfectly fine under the "My Sold" page and in the seller dashboard under orders. I tried changing site and account preferences, but with no luck. Not sure why these are not being shown publicly.
Thank you in advance for any help.
Solved! Go to Best Answer
03-11-2021 10:46 PM
You probably recently turned on the "use out-of-stock-option" in site preferences, which will hide your sold listings from the sold items filter.
03-11-2021 03:45 PM
To quickly add to this topic, I can see the sold listings of other sellers perfectly fine.
03-11-2021 04:57 PM
I've had the same problem off and on for years. I'm sure I'm not the only one. It doesn't seem to make a difference for anything. In the scope of Ebay problem, this one isn't even on my list. I wouldn't worry about it, but that's just me.
03-11-2021 10:46 PM
You probably recently turned on the "use out-of-stock-option" in site preferences, which will hide your sold listings from the sold items filter.
03-11-2021 11:47 PM
Yes, that would make sense. I was not completely sure since no record would show even if I ended the listing.