Shipping without tracking - When would that cause a defect?

[cutting_edge]

Hi,

My 2 questions are based on these 2 scenarios (please read CAREFULLY):

1) I ship an item from abroad, WITHIN the handling time but WITHOUT a tracking number (or tracking is invalid). Would I get a defect if the buyer does not indicate ANYTHING about the arrival of the item (either arrived or not arrived on time)?

2) I ship an item from abroad, AFTER the handling time has passed, and again WITHOUT a tracking number (or tracking is invalid). Would I get a defect if the buyer does not indicate ANYTHING about the arrival of the item (either arrived or not arrived on time)?
 

Thanx

[southern*sweet*tea]

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wrote:

Hi,

My 2 questions are based on these 2 scenarios (please read CAREFULLY):

1) I ship an item from abroad, WITHIN the handling time but WITHOUT a tracking number (or tracking is invalid). Would I get a defect if the buyer does not indicate ANYTHING about the arrival of the item (either arrived or not arrived on time)? If you have no tracking number AT ALL, and the buyer never marks the item as late,  that transaction is not counted in any way toward your shipping metrics. You cannot get a defect if it's not counted.  If you have an invalid number, yes, it will count.

2) I ship an item from abroad, AFTER the handling time has passed, and again WITHOUT a tracking number (or tracking is invalid). Would I get a defect if the buyer does not indicate ANYTHING about the arrival of the item (either arrived or not arrived on time)? If you mark shipped after your handling time I would assume that you would get a late ship ding, although I cannot say for certain since items sent untracked with no buyer response are not supposed to count toward your metrics. If you use an invalid number, yes it will count.
 

Thanx

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On another account I ship small booklets untracked in an envelope with a stamp. My tracking upload percentage is zero. My on time shipping percentage is 100% I have no defects and the account is above standard.  Very few of my buyers leave feedback on that account (20-30%) so apparently the ones that do have all marked delivery as on time. All the rest are not counted at all.

[duggmills]

If you shipped via the US Post Office, the customs form can be tracked and that's the number you post to eBay.

Not all countries do a proper job of registering/posting in coming packages.

[cutting_edge]

Thanks,

By the way, when I say "Invalid Tracking" I don't mean "Fake". These are tracking that I paid for but cannot be read because of system error or being unsupported by eBay.

Some of my tracking numbers are "invalid" because of that reason,  but I also haven't got any defects, so I guess it doesn't matter. I just guess...

Now, that leaves us with question number 2 - Shipping AFTER the handling time, but no indication from the buyer... - Would anyone know if it cause a defect?

[berserkerplanet]

You only get a late shipment ding (not defect) if buyer indicates late.

There is no before or after handling time for you since neither an acceptance scan nor any scan ever shows in the system, so your situation is one of the following:

Not Available/Not Available/On Time   or     Not Available/Not Available/No Response   or 

Not Available/Not Available/Late

I'm not sure what the point of you purchasing tracking that can't be used with eBay or PayPal is, other than for your own information. If it isn't viewable online within the eBay and/or PayPal ecosystem, it provides no INR protection for you (unless I'm missing something here).