Shipping label problem

[sokpop]

For several days when I try to print a label (new format), everything is fine until I hit purchase and print label, then I get a red message at the top that says "Error creating labelMissing or invalid Ship to postal code". However, there's nothing wrong with the zip code and it isn't missing. It happens on both Firefox and IE.

I still have the option  of switching to the old format which I've done and it prints with no problem.

Is anyone else having this problem? My concern is switching to the old format option could be yanked at any time.

[sokpop]

Bump

[berserkerplanet]

Duplicate of the thread you posted and bumped in Tech Issues.

[justanotherclone]

Same problem but now the switch to old shipping method is gone.  Have you had any luck finding a work around?

[palmcoastcards]

That has happened to me. Check the shipping lines on your customers ship to address. There may be to many characters on one of the shipping lines. You might have to edit it so there isn't to many characters. Save the edit and try again..

REGARDS