03-27-2019 06:55 PM
I set up flat rate shipping in my store and its not working. When people buy more than one item from my store, they are charged $2.95 for each item instead of $2.95 for the whole order.
I put the info correctly in shipping preferences but read that I need to go into flat rate and put 100% for second item. Still not working.
What do I do to make all order one flat shipping rate so I don't have to either refund or correct invoice?
Thanks in advance!
03-30-2019 07:57 AM
I'm confusing myself but I think I finally did it right. I put all shipping to $2.99 so hoping there is flat rate shipping now for all items.
03-30-2019 09:54 AM
03-30-2019 09:58 AM
OMG I'm getting a headache with this. Ok, I will get rid of the promotion for the free shipping over $25. I thought that would be nice to offer.
Let me work on the flat rate shipping fee.
03-30-2019 11:46 AM
ok, I think I finally did it. I have $2.99 for flat rate shipping for all customers on all items with free shipping with orders over $25.
03-30-2019 03:07 PM
@purplebirdiecharm-crystalsrock wrote:ok, I think I finally did it. I have $2.99 for flat rate shipping for all customers on all items with free shipping with orders over $25.
Yes, I think that you have it set up correctly now. I added one item to the cart, showed $2.99 shipping. Added more items to the cart and it remained at $2.99 shipping until I had just a bit over $25.00 worth of items and it went to free shipping.
I had a difficult time setting up this same type of flat rate shipping, too. I hope that your headache has subsided
03-30-2019 06:52 PM
Thank you McDougall for giving me the good news! I tried so many ways to correct that I don't know how I got it right.
Many thanks to everyone that helped me!
03-30-2019 07:29 PM - edited 03-30-2019 07:30 PM
>>Yes, I think that you have it set up correctly now
Yep. Looks like OP got it working now though. Two items added to cart, and a total of $2.99 shipping is showing. Remove the item that shows $2.99 shipping and the other one that shows Free shipping then has $2.99 shipping as expected.
Looks like this one may be solved.
03-30-2019 07:41 PM
@purplebirdiecharm-crystalsrock
Your shipping costs look to be set up as you wanted however, your US shipping charges and promotions are the same to ALL of the countries that you ship to. Is that what you want?
03-30-2019 08:10 PM
It took me all day since I royally confused myself but I kept reading your instructions, berserk, and finally, got it.
Thanks berserk for all your help!
03-30-2019 08:17 PM
Pjcdn - yes, I wanted every customers in all countries to get the same flat rate.
03-31-2019 02:57 AM
03-31-2019 03:22 AM
>> are the same to ALL of the countries that you ship to.
Good catch. I focused on domestic shipping and never thought about international.
Glad we have someone in the Great White North looking at things too.
Loved that bit on SCTV. Got the Great White North album, and the Strange Brew movie. As I'm half Canadian, and used to consume mass quantities of Molson and Players (so more than half Canadian by body weight) I get to poke fun 🙂