Setting up Flat Rate Shipping in Store

[purplebirdiecharm-crystalsrock]

I set up flat rate shipping in my store and its not working. When people buy more than one item from my store, they are charged $2.95 for each item instead of $2.95 for the whole order.

I put the info correctly in shipping preferences but read that I need to go into flat rate and put 100% for second item.  Still not working.

What do I do to make all order one flat shipping rate so I don't have to either refund or correct invoice?

Thanks in advance!

[pjcdn2005]

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@purplebirdiecharm-crystalsrock wrote:

I set up flat rate shipping in my store and its not working. When people buy more than one item from my store, they are charged $2.95 for each item instead of $2.95 for the whole order.

I put the info correctly in shipping preferences but read that I need to go into flat rate and put 100% for second item.  Still not working.

What do I do to make all order one flat shipping rate so I don't have to either refund or correct invoice?

Thanks in advance!

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You put that you want to charge 100% (2.95) for extra purchases? You would need to check off the free shipping  box when setting up your flat rate rule in site preferences/shipping preferences. Then you would have to check off apply flat rate shipping rule in the listings that you want to qualify.  You may be able to do that last part in bulk edit but I’m not certain.

[disneyshopper]

That's what I did on a listing where I charged $2.60 but free for each additional item from that listing.

I don't know how to state $2.60 regardless of how many items from different listings.

[bigdeals.etc]

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@disneyshopper wrote:

That's what I did on a listing where I charged $2.60 but free for each additional item from that listing.

I don't know how to state $2.60 regardless of how many items from different listings.

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You can't do that within the shipping section of the listings. You should be able to do it in Promotions here http://cgi1.ebay.com/ws/eBayISAPI.dll?ShippingPromotion

For what the OP wants they should choose no minimum. I've never done this before but I believe this is how it's done.

[berserkerplanet]

If you want to cap shipping at an amount for an order for combined purchases of multiple items from the same multi-qty listing, you use the flat shipping option = $2.95 in the listing with "each additional" = 0

If you want to cap shipping at an amount for an order for combined purchases of multiple items from different listings you have to use a flat combined shipping rule

https://cgi5.ebay.com/ws/eBayISAPI.dll?SellerShippingPreferences

and enable that particular rule in each listing it should apply to (ie: you enable the $2.95 rule for listings where that is applicable, and maybe a $9.95 rule for listings for heavier items)

You would set up the shipping in the listings same as above:

flat shipping option = $2.95 in the listing with "each additional" = 0

create a flat combined shipping rule of the type: "subtract and amount from each additional item"

and set that amount to $2.95

Then enable that rule in every listing you want to be eligible to be combined for $2.95

Result is the first item purchased charges the listing specified $2.95. The second item purchased from another listing (or a variation) also wants to charge $2.95, but the rule says to also subtract $2.95 from that additional item for a net $0, and so on. Result is only the $2.95 for the first item is charged.

Another way to do it if your shipping setup is simple is with a Promotional Shipping rule instead of a Flat shipping rule. You can have multiple flat shipping rules to deal with different types of listings where some need to charge more, some, less, but can only have one Promotional shipping rule (if charging $2.95 max for any combined order this is the way to go)

The Promotional rule you want would be the " Spend no more than $x.xx for shipping on a single order" option where you would enter $2.95 for the amount. You set listing shipping up same as above, set up the Promo rule, enable the Promo rule in desired listings, don't use the flat rules (you don't need to but can leave them I think - the Promo rule trumps flat rules).

(ignore the red annotations in these images - they are for different details, but I already had the images in my uploaded album so used them anyway)

For the Promo rule you would want the 4th option: "spend no more than..."

The checkboxes for Flat and Promo combined rules in a listing:

[purplebirdiecharm-crystalsrock]

What you have is I've already done. I put $2.95 and than 0 for additional.

The reason why I put 100% is that I read that someone did that back in 2017 and it did the whole order for flat rate fee.

[purplebirdiecharm-crystalsrock]

Berserk - the promotional didn't do it but I think the flat rate rules I hope will do it.

I just don't understand when I put in the shipping preferences that I wanted, it didn't take that. 

[berserkerplanet]

>>Berserk - the promotional didn't do it but I think the flat rate rules I hope will do it.

The Promotional should work. Did you tick the checkbox in each listing to enable the rule?


>>I just don't understand when I put in the shipping preferences that I wanted, it didn't take that.

Put in shipping preferences where? In the listing shipping section? What didn't "take that"?


You can NOT do discounted combined shipping for items from different listings, or even different variation items from a single listing without either a Combined Flat Rule or a Combined Promo rule. The "each additional" shipping option in the listings will not handle either of those situations.

The flat shipping price in a listing along with the "each additional" amount are only for multiples of the same item in a single listing.

For example, you have the Yoga Girl charm https://www.ebay.com/itm/401731053628 a multi qty listing with $2.95 shipping and additional items are free. That is correct for that multi qty listing. Then there is the Tiny Baby Feet charm listing https://www.ebay.com/itm/401731055074 set up the same way.

All good so far. If multiple of either on are purchased shipping caps at $2.95. But if buyer purchases one of each, shipping total will be 2 * $2.95 = $5.90 The each additional option only applies to items in the same listing - it can not fix up cross listing issues.

I tossed 2 of the Yoga Girl in my cart and it worked correctly and charged only $2.95. I added 1 of the Tiny Baby Feet and shipping doubled to $5.90. The same listing rules are working, but you have no combined rules in force.


So what you do is leave those shipping setups alone (because they are correct), and add a combined Promo rule in the site settings with a $2.95 per order max cap, and revise each of those 2 listings and tick the checkbox to have that promo rule apply to them.
(you would need to revise all the listings you want to be able to combine to enable the Promo rule - but can do that in bulk)

Or you can go the Combined Flat shipping rule route, with subtract $2.95 for each additional as the rule.

Either way should work, and cap shipping at $2.95

[purplebirdiecharm-crystalsrock]

Thanks, Berserk - I'll go in later and try what you suggest.

I wasn't clear in my last reply. I put in $2.95 and 0 for additional in the shipping preference and thought that's all I needed to do.

[nodr-45]

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@purplebirdiecharm-crystalsrock wrote:

I wasn't clear in my last reply. I put in $2.95 and 0 for additional in the shipping preference and thought that's all I needed to do.

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Because you can't set something up at the listing level and expect it to work across all listings. That's why there are account-level settings, outlined by berserker above, that will apply across listings.

[purplebirdiecharm-crystalsrock]

Just went to the combined flat shipping and subtracted $2.95. I'll see if it works now.

Thanks berserk for all your help!

[purplebirdiecharm-crystalsrock]

Nodr - why would the shipping preference not take in all listings if I put $2.95 for first item and 0.00 for additional? All my listings were under this shipping preference and I should not have to do a promo, combined shipping or any other option since I put what I wanted in the shipping preference.

I don't think it makes much sense to have to do something twice in 2 different areas for it to work correctly.

Anyway, thank you for your input and everyone else's. I appreciate the time everyone took to answer me.

[berserkerplanet]

>>why would the shipping preference not take in all listings if I put $2.95 for first item and 0.00 for additional?

Because those per listing settings only apply to only multiples of same item in that listing and that's just how it works.

If you want to combine items from multiple listings you have to use combined shipping rules.

[purplebirdiecharm-crystalsrock]

I wish it was easy to set up my listings but that's ok, I'm learning as I go and realize that I just have to figure out how to do everything right. I understand now about the shipping preferences.

I did use the combined shipping as you instructed and subtracted $2.95 so I'll see if that helps. Thanks for all you help!

[berserkerplanet]

I tried adding a various items of yours to my cart,and there is not any combined shipping going on.

You created a combined flat rate rule to subtract $2.95 for each additional?
You revised ALL your listings, and ticked the check box in ALL of them to use that flat rate combined shipping rule?