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Send Offer not working

Keeps saying "you have entered an invalid price". Any price is invalid. Not an auction. Also, auto accept amount differs.

Message 1 of 29
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28 REPLIES 28

Re: Send Offer not working

159.99 price

155.50 auto accept/151.98 buy it now

All amounts cause the error

Message 16 of 29
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Re: Send Offer not working

...amounts as little as $1 -invalid

Message 17 of 29
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Re: Send Offer not working

Various amounts= all rejected.

Message 18 of 29
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Re: Send Offer not working

...you are right. sending a offer is based on the buy it now price. I think it should be the same as the auto accept amount when listed.

Message 19 of 29
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Re: Send Offer not working

...sending an offer is based on <5.0% of the buy it now price 151.99 or less. all attempts are invalid prices.

Message 20 of 29
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Re: Send Offer not working

...not on my listing.

Message 21 of 29
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Re: Send Offer not working

Since you’re just trickling out parts of the answers but not fully answering our questions, I’ll bow out and stop responding now. I can’t be any help without all the information.

jonathanbrightlight Volunteer Community Mentor
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Message 22 of 29
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Re: Send Offer not working

When you send a Seller Initiated Offer, the price must be:

 

A minimum of 5% lower than the Buy It Now price.

A maximum of 75% lower than the Buy It Now price.

 

For a $159.99 item, you can send an offer between:

$151 and $120 $40

 

Or you can use the % off option and send an offer between:

5% off - 75% off

 

(Edit typo)

Message 23 of 29
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Re: Send Offer not working

There may be a glich in send offers screen or it is a deceptive way to get sellers to be forced into using the automated offer system. I had 6 items come to me that all came up ineligible, but the note attached said unless I accept the automated system and let eBay do it for me. I'm not letting someone else control how much off I give off to someone. I don't have a set amount across the board as I sometimes offer more on a item that has been around for a while. 

Message 24 of 29
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Re: Send Offer not working


@thelongball wrote:

There may be a glich in send offers screen or it is a deceptive way to get sellers to be forced into using the automated offer system. I had 6 items come to me that all came up ineligible, but the note attached said unless I accept the automated system and let eBay do it for me. I'm not letting someone else control how much off I give off to someone. I don't have a set amount across the board as I sometimes offer more on a item that has been around for a while. 


That's not what that note is saying.  It's saying that currently there are no eligible watchers/viewers that you can send offers to, but if you enable the automated offers, they will send offers if anyone becomes eligible to receive one, so if someone watches your item a week after you enable that, for instance, it'll send that offer.  And you still control the amount.  It never changes from what you select.

jonathanbrightlight Volunteer Community Mentor
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Message 25 of 29
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Re: Send Offer not working

@anetha741  Sometimes there is no substitute for screenshots of what you're seeing, if you want others to fully understand.  The procedure for making them is different on different devices, so if you do a quick search you'll find a tutorial.  If you don't want to show your whole screen, there are ways to limit the capture space, or you can crop afterward.  

Message 26 of 29
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Re: Send Offer not working

...there are three eligible watchers.

Message 27 of 29
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Re: Send Offer not working


@wastingtime101 wrote:

When you send a Seller Initiated Offer, the price must be:

 

A minimum of 5% lower than the Buy It Now price.

A maximum of 75% lower than the Buy It Now price.

 

For a $159.99 item, you can send an offer between:

$151 and $120

 

Or you can use the % off option and send an offer between:

5% off - 75% off


This is good and I wish they did this sooner... I had an item that was $50 and I was trying to send an offer for $35, and I ended up typing $3 by mistake, it sent the offer and he bought it for $3. The maximum of 75% ensures these mistakes won't happen.

 

C.

Message 28 of 29
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Re: Send Offer not working

Thanks!

Your comment describes how this function should work.

It does not work on my current listing.

Message 29 of 29
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