eBay

sam2blue · ‎03-28-2018

While I find & buy on eBay I no longer plan to sell. I have lately had hateful customers leaving unfair feedback, while I cannot leave same feedback for them. People say items do not show up. It is so not worth my time & loses to sell again. Ebay may want to rethink certain polices.

jaram-37 · ‎03-28-2018

Can you prove they received the items?

kensgiftshop · ‎03-28-2018

@sam2blue

Do you ship with tracking that shows the package was delivered?

Have A Great Day.

fern*wood · ‎03-28-2018

How are you shipping your items? Most methods have tracking. I see a sold bracelet that doens't look like it could ship flat with stamps.

sam2blue · ‎03-28-2018

Yes I do. I provide tracking numbers. My most recent one item should have been there by the 17th. Just a few days ago I tossed the postal slip assuming she would have asked by now if she hadn’t received it. I’m just done!

myboardid · ‎03-28-2018

Did you enter the tracking number into eBay?

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Successful and experienced seller since 1997, over 70,000 feedback, boardie since the boards were begun.

luckythewinner · ‎03-28-2018

Just a few days ago I tossed the postal slip assuming she would have asked by now if she hadn’t received it

You don't need the postal slip, so it does not matter that you tossed it.

Just go to the item in your eBay transaction history, and you will find the tracking number that you uploaded (or that eBay uploaded automatically, if you bought postage through eBay).

The eBay transaction will give you the tracking status of the item, and a link so that you can verify that status directly on the USPS site.

This of course is assuming that you followed eBay's advice and made sure the tracking number was associated with the item.

kattinsanity · ‎03-28-2018

Don't you download the tracking numbers to the transaction? Not doing that could cause a lot of your problems. There are a lot of buyers who will file an INR if they aren't supplied with a tracking number so they can follow the progress of their package~~they don't believe you actually shipped it. Many will file an INR thinking they can get a free item if they think you won't be able to supply a tracking number to prove delivery.

I may "overdo it" but when I sell an item I write alll the info in a notebook~~the date, buyers name, address and the tracking number. It saved me just recently when a buyer did a chargeback through pay pal on an old sale. She had noticed the charge on a bank statement and didn't remember it so filed the chargeback. I sent her a message and refreshed her memory and she was horrified she had forgotten buying it and that she had filed the chargeback. She contacted her bank to cancel the chargeback. In the meantime, by supplying pay pal with the tracking number I had in my notebook I was covered by pay pal seller protection. If I hadn't had that in my notebook It would have taken me a long time to find the transaction and the tracking number~~or to have even been able to remind her of what she had purchased from me.

thatsallfolks · ‎03-28-2018

@sam2bluewrote:
Yes I do. I provide tracking numbers. My most recent one item should have been there by the 17th. Just a few days ago I tossed the postal slip assuming she would have asked by now if she hadn’t received it. I’m just done!

How did you provide the tracking numbers?

Did you provide them directly to the buyer, or add them to the transactions in eBay?

You seem to be shooting yourself in the foot, so if you're not ready to fix that, it's probably best to move on.