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Selling a cpu

I recently sold a cpu that was missing a single pin, and mentioned so in my listing as I do not wish to mislead anyone. Ths cpu also worked perfectly fine as it was, even with missing the pin. The buyer has started a return request for the item saying I didn't mention that it was missing a pin and that it is defective. What do I do now?

Message 1 of 22
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21 REPLIES 21

Selling a cpu

The sale occurred on November 3rd. I have accepted the return. 

Message 16 of 22
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Selling a cpu

I wonder if it is not showing up because I accepted the return? 

I will definitely have a go at reselling it again, and will definitely be putting it in the title from now on. 

Message 17 of 22
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Selling a cpu

Thank you all for your help in this situation. 

Message 18 of 22
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Selling a cpu

I sold a DVD for Region 2 and listed that info in the header. In addition, I stated in the description that to play the movie in the U.S. required a region free player. The buyer filed a case and even admitted he/she did not understand what region free meant; I appealed, but lost. That was the moment I realized that , in the future, I would merely accept the return, BUT, that I would NOT permit a buyer to keep an item, even if I would lose more money on the return.

Message 19 of 22
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Selling a cpu

Definitely have not had to learn that the hard way thankfully. I did tell the buyer that I would refund the item once I received it and inspected it. 

Message 20 of 22
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Selling a cpu

You can't note a defect only in the description as people do not read.  You need to note the defect in the title.

Message 21 of 22
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Selling a cpu

??? That isn't missing a pin. If you are talking about the lower right corner of the photo, that processor is made that way with one less pin for it to fit the AM4 socket.

Message 22 of 22
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