05-12-2020 04:00 PM
05-12-2020 04:02 PM
05-12-2020 04:05 PM
05-12-2020 04:29 PM
I'm soooo confused.... what is this babbling about?
They have always done evals on the 20th. Other than that what on earth are they babbling about and or changing not changing...
05-12-2020 04:34 PM
What is "Service Metrics"?
05-12-2020 06:24 PM
...just got an email from eBay about this and...barely understood...because had never paid attention before...
...but, why do I need that evaluation...?
...will I get any "free stuffs", discount in fees, or exemption from forcing in Managed Payment for being the best from the results of evaluation...?
..."non of the above", I guess...
...is it another "non-essential" thing on eBay...?
...just for a show...
05-12-2020 08:54 PM - edited 05-12-2020 08:56 PM
Your evaluation period will now be based off your sales every 30 days. Your consequence will be the result of the previous months 30 days. In other words, the have devised a scheme to push more sellers into the red area so they can assess their sub-performance standards charge of 5%.
They’ve also made it more difficult to get that extra 10% discount for Top Rated Plus by requiring free returns on shipping for international sales.
05-12-2020 10:25 PM
@bbravo65 wrote:...just got an email from eBay about this and...barely understood...because had never paid attention before...
...but, why do I need that evaluation...?
...will I get any "free stuffs", discount in fees, or exemption from forcing in Managed Payment for being the best from the results of evaluation...?
..."non of the above", I guess...
...is it another "non-essential" thing on eBay...?
...just for a show...
it evaluates your standing on ebay and that affects visbility and metrics.
05-12-2020 11:29 PM
@dolcetreasures wrote:Your evaluation period will now be based off your sales every 30 days. Your consequence will be the result of the previous months 30 days. In other words, the have devised a scheme to push more sellers into the red area so they can assess their sub-performance standards charge of 5%.
They’ve also made it more difficult to get that extra 10% discount for Top Rated Plus by requiring free returns on shipping for international sales.
No on both points you bring up. You are still eval'd on the previous 12 months or 90 days, whichever is appropriate for your account. The eval happens the 20th of the month for the period ending the previous month. So on the 20th of May you will be eval'd for the period ending April 30th. Under the current rules that eval takes affect immediately after the eval and is retroactive to the 1st of the month for any discounts or additional fees.
So starting July. Your results of the eval on July 20th will take effect on August 1st.
The new policy is:
05-12-2020 11:30 PM
@cynthealee2 wrote:What is "Service Metrics"?
The Service Metrics is a completely different thing. And a crazy policy IMHO.
05-13-2020 03:42 AM
@dolcetreasures wrote:Your evaluation period will now be based off your sales every 30 days. Your consequence will be the result of the previous months 30 days. In other words, the have devised a scheme to push more sellers into the red area so they can assess their sub-performance standards charge of 5%.
They’ve also made it more difficult to get that extra 10% discount for Top Rated Plus by requiring free returns on shipping for international sales.
Winner winner
05-13-2020 12:11 PM
@bar-29368 wrote:
@dolcetreasures wrote:Your evaluation period will now be based off your sales every 30 days. Your consequence will be the result of the previous months 30 days. In other words, the have devised a scheme to push more sellers into the red area so they can assess their sub-performance standards charge of 5%.
They’ve also made it more difficult to get that extra 10% discount for Top Rated Plus by requiring free returns on shipping for international sales.
Winner winner
That is NOT what the email says. I posted it above.
It also makes getting the TRS discount anymore difficult than it is today.
05-13-2020 02:07 PM
@dolcetreasures wrote:Your evaluation period will now be based off your sales every 30 days. Your consequence will be the result of the previous months 30 days. In other words, the have devised a scheme to push more sellers into the red area so they can assess their sub-performance standards charge of 5%.
They’ve also made it more difficult to get that extra 10% discount for Top Rated Plus by requiring free returns on shipping for international sales.
My understanding is that is for just if the item is not in the same location as the seller - i.e., seller in US and item in Hong Kong, say. Not for sellers with their items in the same country location.
05-13-2020 03:02 PM
******************************General Comment***********************
If you aren't TRS in those other countries [which can be seen on your Seller Dashboard], you don't get the TRS discount even when they purchase from a TRS+ listings. US TRS sellers only get the discount on US buyers purchasing from one of their TRS+ listings.
The regions on the Dashboard are:
USA
UK, Ireland
Germany, Austria, Switzerland
Global
You can change your Seller Dashboard to any one of those regions to see if you qualify for TRS in those regions.
05-13-2020 06:48 PM
...still too dumb to understand...(sigh...😕)
...can everything be as simple as it could...???
...oh Lord...!!!🙄