As a fellow seller here, I must warn you that when you have issues with dishonest buyers eBay will find a way to take their side AND your money. I just had a buyer open a return for the item not being authentic (first lie, because it definitely was as I purchased the item from an authorized store myself) and buyer was uncooperative and refused any sort of proof of authenticity. Because of eBay policies I really had no choice but to accept the return. Then, instead of returning the original brand new bag, they sent a pair of used shoes! Then (2nd lie) had the audacity to accuse me of making the substitution!
To top it all off, eBay just informed me that even though I provided photos of the shoes and her shipping box with measurements showing it wasn't even big enough to contain the original item without causing damage, they had found in her favor and issued her refund. So I just paid $275 PLUS return shipping for a pair of ugly, dirty used shoes that are definitely not my style and not even my size!!! Oh yeah, and a hit on seller performance!
Ebay has no loyalty to its' sellers whatsoever and "Seller Protection" is a joke so, after 14 years on eBay, this relationship will very soon be coming to an end.
Sorry to have unloaded on you, but as a seller, be very cautious.
Thanks for listening and stay safe!
