Second eBay store

[rcubedresellers]

I've been selling on eBay for just about a year.  No, I didn't read all the rules around selling.  I didn't know that cancelling an item due to out of stock was a huge eBay sin (don't jump on me about out of stock - it's a long story and the issue is now resolved).  My account is now Below Standard.  The first thing won't drop off until August, then by September I should be out of eBay jail.  In the meantime, they're dumping my listings.  They've ended 200 listings so far.  I want to open a 2nd account to list all my clothing and home goods items since they aren't what caused the issue.  If I do this, though, will the Below Standard rating follow me there?  Thanks for the help.

[nobody*s_perfect]

eBay policy forbids sellers from opening a second account in order to evade their Below Average status.  If you do that, you might find yourself permanently suspended.  It doesn't matter what categories are involved.

https://www.ebay.com/help/policies/identity-policies/multiple-accounts-policy?id=4232

[soh.maryl]

"No, I didn't read all the rules about selling."

That's your main problem.  

[evry1nositswindy]

Defects fall off after a year.  Take a vacation and come back fresh...after reading the rules of selling.

[katzrul15]

You mean a 2nd ID, not a 2nd store, right?

The issue with that (beyond the obvious issues with the current account) is that typically e-bay would tie those together, etc., link them - whatever it is called.  We have 2 selling accounts and they are linked.

A new account will have selling restrictions to start up a new account, even if e-bay allows for that to happen.

Would it not make more sense to try and concentrate on the account you have and salvage it so it does not go down in flames?  If you are at the point e-bay is ending your listings for you, I am guessing you might already have flames?  

Not familiar with the predicament that you are in, but just guessing if one account is on fire, the ability to open a new one, might not be viable etc.  

What exactly is the nature of your situation?  How many months have you been below standard?

[johnrj1226]

Being below standard is  more serious than that - the OP doesn't have near that much time to correct things  like 60 days max.

The remedy is to sell a ton of suff without any blemishes.

I think you are thinking about the time a Negative Feedback. will drop off.

Read this link, you'll need to scroll  down a bit: to the section titled ' If your seller level is Below Standard" :

https://www.ebay.com/help/selling/selling/seller-levels-performance-standards?id=4080&st=12&pos=5&qu...

[gamersbaystore]

Yep, all it takes is one tiny mistake and ebay trashes your entire business, starts deleting all your listings. Its happened to me in the past. Its these draconian policies where nothing is ever good enough that's pushing me to leave this platform by the end of the year.

Likewise, it appears ebay deleted all your listings, it shows zero. Which means there is nothing you can do to get back above average because you can't list or sell anything now.

Opening a 2nd account will likely get all your accounts terminated.

[evry1nositswindy]

@johnrj1226  So if they come back after a year they still can't sell?  What is the point of defects falling off after a year if that is the case?   Wow.

[nobody*s_perfect]

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@gamersbaystore wrote:

... it appears ebay deleted all your listings, it shows zero. Which means there is nothing you can do to get back above average because you can't list or sell anything now.

Opening a 2nd account will likely get all your accounts terminated.

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OP has activated the "Time away" option. You can see it if you go to one of his recent feedback and click on the listing number.

[rcubedresellers]

That’s likely what I’ll do.

[eunster1313]

(Defects fall off after a year. Take a vacation and come back fresh...after reading the rules of selling.)

Defects fall off according to your evaluation period.

Right now eBay has two evaluation periods.

(Three Months) and (One Year).

It all depends on your sales volume how fast they fall off.

That's why big sellers with high sales volumes and bad feedback

can still be top rated. Once a month when they get evaluated some

defects roll off and none last more than three months.

Seller performance policy

https://www.ebay.com/help/policies/selling-policies/seller-performance-policy?id=4347 

[buyselljack2016]

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@rcubedresellers wrote:

That’s likely what I’ll do.

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If you are talking about taking a vacation for things to get better that may have negative results.

Time was eBay would have just shut us down, but they now allow us to stay, and improve.

If not selling will improve your status, then OK, but if not selling does not improve your status you will be done.

A seller must show improvement in stats to be allowed to remain.

It's a #'s thing. As your bad transactions time off your good transactions will also be dropping off.

[luckythewinner]

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@gamersbaystore wrote:

Yep, all it takes is one tiny mistake and ebay trashes your entire business

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It does not take one tiny mistake. It actually takes a string of fairly significant mistakes. 

1 )  not bothering to learn how eBay rates sellers

2 ) selling an item you do not have available, and canceling for out of stock

3 ) not bothering to check your dashboard to notice that #2 was an issue

4 ) selling a 2nd item you do not have available, and canceling for out of stock

5 ) not bothering to check your dashboard to notice that #4 was an issue

6 ) selling a 3rd item you do not have available, and canceling for out of stock

7 ) not bothering to check your dashboard to notice that #6 was an issue

8 ) selling a 4th item you do not have available, and canceling for out of stock

9 ) not bothering to check your dashboard to notice that #8 was an issue

Transaction defects for out of stock do not put a seller below standard until he has defects with 5 different buyers. 

One of the benefits of the (not so) new Seller Hub that eBay is urging sellers to adopt is that this sort of information appears on the summary page by default - squarely in view of any seller who visits it. 

[gamersbaystore]

That's true, you have to have at least 5 issues with different buyers, but still, that's easy to do. All it takes is for a handful of buyers to say your items are not as described, you're below standard, paying higher fees.

People do need to pay attention to their dashboard too.

I have one out of stock on my metrics right now, that's out of 700 transactions though. I use 3 day or better handling times to avoid late shipment penalties.

[johnrj1226]

The OP has two more months to improve their selling status up to at least Above Standard status.   If they don't then eBay has several options one is cancel all selling privileges on eBay.

Sellers are evaluated for each month and the evaluation a reported on the 20th of following month and the OP is evaluated on the basis of a 12 month look back period.