Sales history of a listing

[iamalwaysright]

I just noticed that I’m unable to click the “sold” number link of a fixed price listing all of a sudden. That number next to the quantity available. It’s supposed to take me to a page showing the detailed sales history of that listing with quantity, time, and sometimes price of each sale. It doesn’t seem to be a link at all now.

Is this a glitch or something that eBay is deciding to remove? It’s the quickest way I can find out how often and we’ll a listing of mine is selling.

[inhawaii]

Very observant of you. 

Mine is like that too.

It looks like that change may have been deliberate.

They moved that feature down to the bottom of the page.

It now shows you feedback for that specific item.

I like the old way better.

[product_vault]

i noticed that too!

its making business difficult for me.

you mentioned the feature is at the bottom, i don't see that feature (link to click for sales history) anywhere on the page.

let me know where to find that, thanks!

[iamalwaysright]

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@product_vault wrote:

i noticed that too!

its making business difficult for me.

you mentioned the feature is at the bottom, i don't see that feature (link to click for sales history) anywhere on the page.

let me know where to find that, thanks!

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@inhawaii I’m not able to find it neither. Can you show a screenshot? However, I am able to pull up the direct URL to that page and it still exists. I can replace the item ID in that URL to change to its respective sales history page. But doing that all the time is super annoying.

[slippinjimmy · Accepted solution]

I'm seeing it at the top of the page....

[inhawaii]

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@product_vault wrote:

you mentioned the feature is at the bottom, i don't see that feature (link to click for sales history) anywhere on the page.

let me know where to find that, thanks!

---

It's not really sales history.

It's at the very bottom of the page when you look at the listing.

I guess it would have to be an item that has sales history.

It shows you feedback for THAT ITEM.

[iamalwaysright]

Thanks. For some reason not all of my listings behave that way. Some sho only seller feedback for that listing, other listings show seller feedback for various different listings. Weird.

Regardless, @slippinjimmy link works. I wonder why they decided to even make that change. Twiddling their thumbs with nothing to do I guess.

[wastingtime101]

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@iamalwaysright wrote:

Thanks. For some reason not all of my listings behave that way. Some sho only seller feedback for that listing, other listings show seller feedback for various different listings. Weird.

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Probably depends how long ago the most recent FB for that item was left. If it was beyond a certain date they may default to show all FB instead of item FB.

[inhawaii]

I can think about ONE good thing about not being able to click on the number sold.

If you happened to have raised the price on that item,

customers can no longer see that others before him/her paid less.

But I still like the old way better.

[buyselljack2016]

I ended a listing just today for that reason.............................  previous sold price difference.

I'm sure a buyer can still find that it changed, but I don't like to throw it up in their face that easily.

[iamalwaysright]

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@inhawaii wrote:

I can think about ONE good thing about not being able to click on the number sold.

If you happened to have raised the price on that item,

customers can no longer see that others before him/her paid less.

But I still like the old way better.

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Another benefit was that if that item is something I can potentially sell, I can see how often it has sold for that seller. And as you said, the prices it sold at. Both help me determine if an item is worthy of trying to sell.

At least for now I’m able to use the URL trick to see that page for a seller’s listing.

[krazzykats]

This is is sitewide issue that has an open ticket to be fixed under ALERT14495.

[valueaddedresource]

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@krazzykats wrote:

This is is sitewide issue that has an open ticket to be fixed under ALERT14495.

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@krazzykats did you get that ticker from support?

devon@ebay can you confirm if this is a technical issue or an intentional change please? If a tech issue and that is the correct ticket, can you get that added to the ongoing tech issues post as well?

[lotzofuniquegoodies]

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@valueaddedresource wrote:

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@krazzykats wrote:

This is is sitewide issue that has an open ticket to be fixed under ALERT14495.

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@krazzykats did you get that ticker from support?

devon@ebay can you confirm if this is a technical issue or an intentional change please? If a tech issue and that is the correct ticket, can you get that added to the ongoing tech issues post as well?

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In working on a project for another seller I discovered we can no longer see non-paying history of an item along with offers we sent to buyers on a random basis. If they counter offer that history is gone. (These buyers can return at a later date to cause the same problems all over again.) Sadly these changes are way too much of eBay continuously hiding important history a seller needs for day to day business. It would be very nice to know if these observations are glitches or entirely intentional(permanent)? All I know is they are mostly annoying and does not make a sellers job any easier.

-Lotzofuniquegoodies

[krazzykats]

Yes, and no.  There is a list of open tickets under the technical support board from the community team.

It lists all current issues and this is one of them.

Ongoing technical issues - updated as of 02/28/23 - The eBay Community