Rule #1 Call the buyer to confirm the order
Rule #2 Insure the package, ideally with USPS (I have had nothing but good experiences with USPS insurance)
Rule #3 Signature service
Rule #4 on high dollar shipments, or items you cannot afford to lose money on, Registered mail, or FedEx requiring Photo ID and direct signature of the person whose name is on the package.
High dollar easy conversion items such as gold bullion, coins and jewelry are big targets from online fraud and as such, you have to take extra measures to ensure every transaction is legitimate. I have personally saved a lot sellers a lot of heartache by following my rule #1. Account holders shocked someone used their account... Then I make a phone call to eBay and the transactions on that account canceled. Not just my transaction.
If the post office delivered the package to the ship to address and the item was signed for, insurance will not cover anything no matter which of the rules above you followed.
The intercept attempts in transit suggest a 3rd party trying to "snag" their fraudulent purchase.
If the item is still in transit, you can file to have the package intercepted and returned to you.
If the item was delivered, but not to the ship to address, and the item was insured - file a claim of loss against the insurance. For all the good it will do, file a police report.
It is my understanding that you have no recourse against the buyer in a fraudulent transaction. If the buyer received the item, and did not order it, it is my understanding they are not required by any law to return the item to the original seller.
