04-02-2018 10:54 AM
For over a week, nearly every time I go to revise an item, I am being charged a fee. This is supposed to be $0.00 charge. I have contacted ebay, and the person I spoke with said ebay was working on the problem, but it's still showing a charge when I get to the bottom of the screen. I am backing out of revising any listing that is trying to charge me, and to confess, I am instead putting the item on etsy. I do not want to be charged for revising a listing on top of all other charges I am paying ebay. Is anyone else still experiencing this problem with revising listings on ebay? I believe I will keep putting these listings on etsy until the problem is cleared up. Not sure when I will be coming back to check if the problem is cleared up though. It is costing me alot of time to keep coming back and checking....
04-15-2018 04:45 PM
@sewstore143 wrote:I did check my account for charges. In fact, I was on the phone with ebay when I revised an item, and they saw the charges on my account. Ebay told me I would have to write down the item numbers to all the revised items and call them with those item numbers so they can credit my account. To be honest, I have many items listed
Yes, ebay expects a seller to put in the effort required for a credit or by failing to dispute the charge you need to pay.
04-17-2018 04:23 AM
I can't understand why EBay thinks we have time to check each item to see if we were charged that .20. The stated fees are what they are and should be corrected as part of our agreement to sell on their platform, not on us to see if we catch their "mistakes." I wouldn't expect that at a grocer, so why would I expect it from EBay? Crazy!
On a side note, those who sell on Etsy, do you leave it listed on both platforms, or remove it from EBay when it sells on Etsy? Is there any easy way to transfer from EBay to Stay? Thinking this might be a good idea in the near future.
05-20-2018 05:34 PM
05-20-2018 09:37 PM
@evry1nositswindy wrote:Same here. I started a thread about it and was told it was 'ornamental' (I think that was the word used) and the fee wasn't showing up on oir accounts. Another member said it was a new fee to come. What can we do to stop this from happening?
This was called a cosmetic glitch, in that it does not show up on your billing.
05-20-2018 09:40 PM
It was speculation that this would be a new fee.
04-11-2019 06:30 PM
04-11-2019 06:33 PM