02-09-2024 02:53 PM
Hello,
I sell adult/nude items and today I made a mistake and forgot to edit the subject line to “Nudes” as required on 26 new item I was putting up. So, I got restricted and those 26 items were flagged. I’m used to it selling what I sell, my remaining listings go hidden and I can still make sales. Unfortunately, 45 mins later, someone at ebay went and “Ended” nearly 11,000 listing that are not in violation. I messaged the ebay for business Facebook page and they also stated yes, those were ended in error. Mind you these are not flagged for violations, they were just “ended”. So I message customer service on ebay website and guy tells me he assures me they are only hidden, I said no they are not. Someone ended them and they are in my unsold folder, my app shows only 10 active listings right now. ebay for business Facebook page says ebay can relist them for me since I can’t due to the restriction bc it was their error, but ebay customer service agent tells me I have to wait for 10 days. I pay a store subscription and am losing sales bc of this error!
HELP
02-09-2024 04:52 PM
@playboymags wrote:They are sitting in my unsold folder. All are relist able because they aren’t policy violations. So I can relist them after my 10 day restriction is over for the initial 26 items I screwed up on. But I’m paying a subscription of $75 a month for a store that will have potentially no listings for 1/3rd of the month due to an ebay employee error.
Ah...........that's good that they are still available to be relisted.........