eBay

jerzee908 · ‎05-24-2017

How many of you use this?

How many of you have no idea what this is?

This service costs a little bit more money, but definitely worth it if you sell anything expensive on here. It's a "signature required" service offered by the USPS where whoever the package is addressed to has to be over 21 years of age and also has to provide some sort of photo identification to sign for it. I believe the USPS keeps track of this for 2 years as well (if you are a postal employee, please correct me if I am wrong?)

a_c_green · ‎05-24-2017

You need only Signature Confirmation to ensure seller protection on sales of $750 or more. Paying additional for Restricted Delivery doesn't boost your security, but may complicate things at the buyer's end if there are mutiple adults available to sign, but the addressee isn't one of them.

jerzee908 · ‎05-24-2017

@a_c_green wrote:
You need only Signature Confirmation to ensure seller protection on sales of $750 or more. Paying additional for Restricted Delivery doesn't boost your security, but may complicate things at the buyer's end if there are mutiple adults available to sign, but the addressee isn't one of them.

If I have something I know I'm gonna want a signature for, I state it in my listing. It may complicate things on the buyers end if there are multiple adults, but it may also complicate the sellers end as well.

I sold something to someone once that was over $500 and had restricted delivery signature confirmation on it. It was paid for through Paypal and I sent it to a buyer that opened up a new account a month prior, no feedback. The item arrived and the addressee wasn't available (or didn't exist?) so it sat at the post office a few days (this is just me, but if I bought something for $500 and knew it was at the post office, I'd be there with my ID picking it up right away). While at the post office, the buyer tried doing a credit card chargeback and was denied through Paypal. I called the addressees post office an had it sent back to me and refunded the person who tried to scam me.

emerald40 · ‎05-24-2017

I agree.

When I know I have a package coming to be signed, I make sure an adult is available to do so. But many times because of work schedule it is not me.

I get deliveries in the morning when I am at work. But one of my adult girls is home, so they sign for it.

Your way, I would have to wait until Saturday to get to the Post Office.

partial*eclipse · ‎05-24-2017

@jerzee908 wrote:
... whoever the package is addressed to has to be over 21 years of age and also has to provide some sort of photo identification to sign for it. ...

Why is that better than regular Signature Confirmation which can be signed-for by any adult at the address? It doesn't seem to provide any added protection, and as noted in the other post it could be a significant inconvenience for some buyers.

jerzee908 · ‎05-24-2017

I shared a story about how it prevented me from losing out on an item I sold a while back.......

If there were ever a "I didn't get the item" dispute, I could go back and say that exact person signed for it and not someone else and have the proof.

emerald40 · ‎05-24-2017

@jerzee908 wrote:
I shared a story about how it prevented me from losing out on an item I sold a while back.......

If there were ever a "I didn't get the item" dispute, I could go back and say that exact person signed for it and not someone else and have the proof.

But on ebay, as long as it is an adult in the house listed at the address on their paypal account, you are already covered.

The added step you suggest could cause mail tag and eventually it being sent back to you only to have to be sent out again.

muttlymob · ‎05-24-2017

If there were ever a "I didn't get the item" dispute, I could go back and say that exact person signed for it and not someone else and have the proof.

If the item not received claim is through eBay or PayPal, and the total payment was under $750 then you don't need any signature, much less restricted delivery signature, to win the INR claim if you have tracking that shows delivery to the zip code on the payment.

If the item not received claim is through eBay or PayPal, and the total payment was over $750 then you don't need restricted delivery signature to win the INR claim, all you need is any signature confirmation that shows delivery to the zip code on the payment.

By adding signature to payments under $750, and restricted delivery to any SC, you are creating a hardship for many buyers that is completely unnecessary.

(this is just me, but if I bought something for $500 and knew it was at the post office, I'd be there with my ID picking it up right away).

Good for you for apparently having the luxury of getting to the post office right away. Perhaps you should consider that not everyone else does. Such as those who work the hours that the PO is open.

slati_2013 · ‎05-24-2017

More annoyance for a buyer who out of anger might just give you a negative. People are not used to delivery people asking for ID for mail. Yes, they know they have to sometimes sign things, but asking for ID is really pushing it.

Once the item is delivered and signed for, you are covered. Always remember, all it says it was delivered. If someone is going to scam you, signature confirmation with ID will not stop them. They will say you sent the wrong thing. Or the box was empty. Or they want to return it and send you a rock.

So basic confirmation will do just fine. Things get delivered and at times people sign for it, put it in a closet and forget to give it to the person. This way once someone in the house signs for it and it gets missing, the signatures shows who signed for it and the person might just remember what they did with the package.

jerzee908 · ‎05-24-2017

If you read what happened to me, you will see how it helped me. The package I am talking about sat at the post office for over a week. I believe the persons name on the package didn't exist or the person trying to purchase the item from me didn't have ID to prove who they are. I never heard from this person again........

I'm sure it would annoy some, but a negative for having to sign for something would get removed. There's also a population out there that would get annoyed if they bought a $500 item and found it laying on their porch.

jerzee908 · ‎05-24-2017

Good for you for apparently having the luxury of getting to the post office right away. Perhaps you should consider that not everyone else does. Such as those who work the hours that the PO is open.

If that were my case, I just simply wouldn't buy from someone that needed a signature to buy something.

I also stated that I put in my listing if a signature is going to be required with ID. If someone isn't okay with that, I am okay with that.

partial*eclipse · ‎05-24-2017

@jerzee908 wrote:
If you read what happened to me, you will see how it helped me. The package I am talking about sat at the post office for over a week. I believe the persons name on the package didn't exist ...

A package that wasn't picked up would eventually be returned to the sender anyway.

emerald40 · ‎05-24-2017

@jerzee908 wrote:
If you read what happened to me, you will see how it helped me. The package I am talking about sat at the post office for over a week. I believe the persons name on the package didn't exist or the person trying to purchase the item from me didn't have ID to prove who they are. I never heard from this person again........

I'm sure it would annoy some, but a negative for having to sign for something would get removed. There's also a population out there that would get annoyed if they bought a $500 item and found it laying on their porch.

I would never send a $500 item without signature confirmation.

Ebay does not required it, but I do.

In the future if you do want to send with restricted signature, just make sure you put what that entails in big bold letters in your description so that buyers are forewarned.

But do know that not everyone has picture ID, especially those that do not drive, like shut ins. They are more likely the people who shop here because they cannot get out or do not have a car.

So you are narrowing the buyers pool.

jerzee908 · ‎05-24-2017

@partial*eclipse wrote:
@jerzee908 wrote:
If you read what happened to me, you will see how it helped me. The package I am talking about sat at the post office for over a week. I believe the persons name on the package didn't exist ...

A package that wasn't picked up would eventually be returned to the sender anyway.

I know......but I expedited that in this case when they tried doing a credit card chargeback.