About a week ago I received a message from a member in China with what appeared to be (broken English) a ridiculous offer plus free shipping on a item I had listed as Buy It Now with no Best Offer option. I immediately replied that the price was firm and that I do not ship outside USA anyway. After that, they sent 8 more harassing and bordering on threatening messages demanding that I reconsider and sell to him at a substantial discount. I replied once or twice then decided that ignoring him might work. It didn't. So I discovered that in Ebay Help, there is a description of a policy regarding excessive messages (it's against policy) but no link to report a member. So I called, they reviewed the 8 messages and said they would report it to the proper department for action which could mean suspension. I continued to receive messages from this person so I ended the listing. That didn't help, still kept messaging, demanding a lower price. I replied TWICE that the item was not even on Ebay, nor for sale any longer and to please stop messaging me. He's now up to 26 messages, completely ignoring that it's not for sale and is not on Ebay. I called Ebay again and they read all of his messages and apologized that such a good seller would be treated this way and that they would again report it to the other department. Still nothing.
What I see here is that the buyer, a member since 2010 with a lifetime feedback of 3, is more important than a Top Rated Plus Seller with a feedback score of over 3200 (100% pos and have NEVER received a neg) and ALL 5s on DSRs. It's true I can "simply" delete his messages without even reading them, but I shouldn't have to. I receive notifications in the middle of the night because of the time difference in China. I feel they are trying to pacify me by "saying" they will take care of it, but actually they will do nothing. Anyone else?
