The eBay Community

Today - Payment Hold information from Customer Service

I was told today by Magda, an Ebay CS Representative, that all accounts are moving to 3 day held payments until items arrive...I was getting payments within hours, moved now to 3 day...she stated this is a new policy that will affect all policies in ...

A new one for me …

Buyer just sent this message … Here is the description … Soooo ?!? Because I shipped them “uncuffed” is this an INAD? If you’d like to wear them cuffed, would you not just cuff them? Some people like the choice, so I always let buyers know if they ar...

Search results are not what people ask for, no wonder they aren't buying!

Ebay employees should do a search and see the results. I think if they reviewed their own algorithms they would see that they are driving customers to "bad actors" instead of honest sellers. I looked for a 14K gold diamond ring and I got gold plated ...

Facebook Marketplace Opt Out

Anybody else try to opt out of Facebook Marketplace yet ? I tried with automated assistant this morning & just got run around in circles with nothing pertaining to opt out option.

BLOCKED BUYER POLICY. Why is ebay is not following its own policy?

I have read all the comments, and while some of you believe that eBay is right or wrong in certain cases, there is a much bigger issue here: why isn’t a clearly posted eBay policy being enforced? There is a clear policy protecting sellers from blocke...

Yahoo - missing eBay emails

Yahoo rolled out a format change to their email system. As a result, several eBay users are reporting not receiving eBay emails. The emails are there, but you may not see them as Yahoo has created email categories and is defaulting the view to "Prior...

Post office error. eBay denied refund. Anything else I can do?

Hi I ordered an item and it was about $1400. My mail carrier lost the package. Essentially she scanned it and on top of that wrote my name and said delivered to me. The tracking shows delivered. I had the local post office supervisor investigate and ...

Am I missing something?

Today I had a sale and promptly prepared the package for shipping. When I went to print a label, the amount was $20 and change. However, my buyer paid $11 and change for shipping. I went through all the details on the shipping page and the weight and...

Why did my Ambassador Storefront disappear?

I was working on it yesterday and today *poof* gone. I'm being asked to create a storefront when I already spent hours on the one I had. I would include a link, but it takes me back to the "create a storefront" page. What did I do wrong? What can I d...