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Received a warning for cancelling my item

I had an item listed for sale, and didn't have much interest after a couple weeks (1 offer, but it was too low).  So I pulled the listing tonight, and immediately received a warning email from Ebay about selling outside of Ebay.

 

I'm not selling outside of Ebay, and I have no intention to.  In fact, I get offers to do so and always turn them down; I won't even ship to an address that is not the verified PayPal address, and I always require a signature. 

 

Most of the few items I sell are pretty expensive, and I don't take the risk.  But it's a little ridiculous that as soon as I cancel an item, Ebay decides I'm selling off the site and warns me.  The email says "at this time, no restrictions are being placed on your account".  Fantastic.  So if I list another item and in a couple weeks decide to cancel it, will it be different?

 

I really wish there was a good alternative to Ebay.  I've sold thousands of dollars worth of items just as most of you have, and Ebay has profited greatly from it.  I appreciate the opportunity to reach a lot of potential buyers, but not the strong-arm tactics.

 

Thanks for letting me vent.  First world problems right?

Message 1 of 182
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Re: Received a warning for cancelling my item


@coolections wrote:

They say that to everyone. Go take a walk or relax in a pool. Something to keep you from getting aggravated over nothing.


I don't feel like I'm aggravated over nothing.  I pay Ebay when I utilize their service, and for Ebay to imply that they have some sort of ownership over the item I listed and then cancelled is ridiculous.  Their letter threatens I could be charged with Final Value Fees for items that were never sold; that's not something to take lightly.

Message 16 of 182
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Re: Received a warning for cancelling my item


@*madison wrote:

Anybody who wants to end a listing on ebay because they decided to sell it elsewhere, throw it away, give it away, keep it, or are just bored of relisting that item for now, has the right to do so. 

 

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True.

 

But if ebay are not happy about that, ebay has the right to take whatever action they feel is appropriate..

 

They do not have the right to take "whatever" action they feel is appropriate.  It's their site; they can decide you can no longer be a member of Ebay and utilize their site, but they cannot just arbitrarily decide to do whatever they want, including charging people FVF's for items that were listed and then removed.  If they wish to do so, they would need to charge up front to list an item, non-refundable if the item is canceled and refunded if the item is sold.  


Message 17 of 182
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Re: Received a warning for cancelling my item

ebay are starting to get tougher.

 

A lot of sellers have been avoiding ebay fees for years by doing off ebay transactions.

 

Off ebay transactions probably got worse when ebay started charging fees on shipping because sellers were robbing ebay of fees by charging (as an example ) $1 for the item, and $600 for shipping.

 

 

Message 18 of 182
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Re: Received a warning for cancelling my item


@*madison wrote:

Anybody who wants to end a listing on ebay because they decided to sell it elsewhere, throw it away, give it away, keep it, or are just bored of relisting that item for now, has the right to do so. 

 

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True.

 

But if ebay are not happy about that, ebay has the right to take whatever action they feel is appropriate..


You may think so, or support that idea, but I would prove that wrong with a lawyer if there are final value fees charged for ending a listing. 

I have the right to end a listing and stomp on the item to my heart's content if I so wish. Ebay has the right to end our relationship, and I have the right to end our relationship also. 

Never give your power away willingly without an agreement that you have given up said power. Only fools give others their power without a good trade for doing so. This case is one where the seller has the ownership and has never agreed to give up that ownership, and ownership is the power we are talking about here. Ownership to do with an item as the owner wishes to. 

 

Message 19 of 182
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Re: Received a warning for cancelling my item

They do not have the right to take "whatever" action they feel is appropriate.

 

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I meant what is in the UA, what we agreed to.

 

If we don't agree to the UA, we can close our accounts.

Message 20 of 182
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Re: Received a warning for cancelling my item

Oh, don't start talking about lawyers,

 

I'm only talking about the UA.

Message 21 of 182
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Re: Received a warning for cancelling my item


@*eponymous* wrote:

Maybe not nothing since eBay policy changed recently. eBay can decide a seller took a transaction off eBay and charge fvf.

 


Do you have a link to the announcement where eBay states they can/will charge FVF if they THINK you did an off-site sale?

 

Message 22 of 182
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Re: Received a warning for cancelling my item

I did not mean you had to have the item available for (example~~30 day listing).  I said you had to have it available for the duration of however long you had it listed.  You had it listed and then suddenly it was "no longer available" and the listing was ended right after you had a offer on it.  Ebay naturally thought you made a "deal" with the person who made you the offer and that was why it was "no longer available".

 

It is also against ebay policy to have an item listed on ebay while you have it available for sale somewhere else.  THAT is what I meant when I stated you have to have it available for however long you have it listed for on ebay.  You can't list it on ebay and have it available in your store or listed on another site~~sell it~~then end your listing on ebay after you have sold it elsewhere.  THAT is where ebay believes you sold it off ebay and THAT is why it is "no longer available". 

 

This isn't the 1st time you have ended high $$ items as "no longer available" and ebay is wondering why??  You sold an item for over 15 hundred bucks not long ago, relisted it and ended the listing as "no longer available" a week later.  Seems fishy to ebay as to why you would do that especially when you had just sold one a week earlier.  It shouldn't have been ended that quickly "because nobody showed any interest in it"??

Message 23 of 182
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Re: Received a warning for cancelling my item


@thatsallfolks wrote:

@*eponymous* wrote:

Maybe not nothing since eBay policy changed recently. eBay can decide a seller took a transaction off eBay and charge fvf.

 


Do you have a link to the announcement where eBay states they can/will charge FVF if they THINK you did an off-site sale?

 


Yes. I too am very interested in where ebay thinks they can charge fees on a sale that could very well have never happened. 

Highly unusual types of claims show up now and then on threads without any announcement nor change to the agreement, but sometimes they have indeed occurred. So proof is needed to be cited the source of such claims. 

 

Message 24 of 182
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Re: Received a warning for cancelling my item

Ebays policy is that if a seller ends a listing while it has even ONE bid on it, the seller is charged the FVF on that one bid.  You had a high buck item with an offer so they have the right to charge you the FVF on that offer you got~~then ended the listing as no longer available for sale.  Same policy.

Message 25 of 182
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Re: Received a warning for cancelling my item


@*madison wrote:

Oh, don't start talking about lawyers,

 

I'm only talking about the UA.


The only reason I said the word lawyer was because there is no such wording in the user agreement. So we can't talk about one without talking about the other, we are talking about legal rights whenever we are talking about the UA. 

Message 26 of 182
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Re: Received a warning for cancelling my item


@kattinsanity wrote:

Ebays policy is that if a seller ends a listing while it has even ONE bid on it, the seller is charged the FVF on that one bid.  You had a high buck item with an offer so they have the right to charge you the FVF on that offer you got~~then ended the listing as no longer available for sale.  Same policy.


No that applies only to bids.  It does not apply to declined offers   And you can't end a listing with an offer active you have to decline it first anyhow 

“Birth certificates show that you were born. Death certificates show that you died. Photographs show that you have lived.” -Unknown
Message 27 of 182
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Re: Received a warning for cancelling my item

The only reason I said the word lawyer

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That word lawyer stops me from reading the rest of the post, because US law and UK law are quite different in some cases. I don't know much about US law, so I can't go there with that.

Message 28 of 182
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Re: Received a warning for cancelling my item


@kattinsanity wrote:

Ebays policy is that if a seller ends a listing while it has even ONE bid on it, the seller is charged the FVF on that one bid.  You had a high buck item with an offer so they have the right to charge you the FVF on that offer you got~~then ended the listing as no longer available for sale.  Same policy.


Sorry, no. The policy on charging FVF for cancelling an item with a bid does not extend to fixed price listings with an offer.

 

I'll ask again, please provide a link to the specific policy when an OFFER has been made. Don't post what you think the alleged policy is.

Message 29 of 182
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Re: Received a warning for cancelling my item


@voodoorada wrote:

I had an item listed for sale, and didn't have much interest after a couple weeks (1 offer, but it was too low).  So I pulled the listing tonight, and immediately received a warning email from Ebay about selling outside of Ebay.


 

1) When you piulled the listing, what reason did you choose? ("item is no longer available", error in listing", etc)

 

2) Can you post the actual text of the warning you got from eBay?

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