Received a negative feedback due to eBay error. How do I correct it?
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‎12-06-2021 10:31 AM
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Re: Received a negative feedback due to eBay error. How do I correct it?
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‎12-06-2021 01:00 PM
Awesome feedback reply! I love it.
Re: Received a negative feedback due to eBay error. How do I correct it?
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‎12-06-2021 01:05 PM
Yes the item had 5 bids but when it ended I never received a notification from eBay that it sold. It was automatically relisted. There is no record of eBay sending me any info on the "sale" but they did the automatic relist. The "transaction did not show up on my monthly statement. I figured they did that on purpose because of some mistake on their part. 3 1/2 weeks later the negative shows up from the supposed original buyer with out ever contacting me about why he did not receive the item. I never sent the item so how could the post office say they put it in the mailbox?
Trying to deal with eBay reps is like talking to a wall most times.
Re: Received a negative feedback due to eBay error. How do I correct it?
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‎12-06-2021 01:07 PM
So you did not notice the buyer's payment either?
Re: Received a negative feedback due to eBay error. How do I correct it?
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‎12-06-2021 04:24 PM
I did not receive a payment.
Re: Received a negative feedback due to eBay error. How do I correct it?
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‎12-06-2021 04:29 PM
How could I notice it if eBay never sent a notice and it never showed up on my monthly statements?
Re: Received a negative feedback due to eBay error. How do I correct it?
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‎12-06-2021 05:29 PM
The good news with feedback like that is people will hit the back button before they purchase.
Re: Received a negative feedback due to eBay error. How do I correct it?
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‎12-06-2021 05:43 PM
"This guy is a real jerk. I am currently trying to get the idiots at eBay"
From your feedback follow up @mrscaletoy
You can be upset about the situation, but comments like that will not help you.
Facts. Just facts.
Re: Received a negative feedback due to eBay error. How do I correct it?
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‎12-06-2021 08:06 PM
@mrscaletoy wrote:Yes the item had 5 bids but when it ended I never received a notification from eBay that it sold. It was automatically relisted. There is no record of eBay sending me any info on the "sale" but they did the automatic relist. The "transaction did not show up on my monthly statement. I figured they did that on purpose because of some mistake on their part. 3 1/2 weeks later the negative shows up from the supposed original buyer with out ever contacting me about why he did not receive the item. I never sent the item so how could the post office say they put it in the mailbox?
Trying to deal with eBay reps is like talking to a wall most times.
You are not getting good response (in your opinion) from eBay or the responders here because you don't give any background info. We cannot see if you were paid or not. We cannot see if you shipped or not. Like a fellow responder said...facts, just facts.
So we're you paid? Have you checked your payments? If so, why haven't you shipped? Still not adding up. You need to make this right.
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