cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Received a negative feedback due to eBay error. How do I correct it?

 
Message 1 of 23
latest reply
22 REPLIES 22

Re: Received a negative feedback due to eBay error. How do I correct it?

Awesome feedback reply! I love it.

 

Leonardo-Dicaprio-Cheers.jpg

 

Message 16 of 23
latest reply

Re: Received a negative feedback due to eBay error. How do I correct it?

Yes the item had 5 bids but when it ended I never received a notification from eBay that it sold. It was automatically relisted. There is no record of eBay sending me any info on the "sale" but they did the automatic relist. The "transaction did not show up on my monthly statement.  I figured they did that on purpose because of some mistake on their part.  3 1/2 weeks later the negative shows up from the supposed original buyer with out ever contacting me about why he did not receive the item.  I never sent the item so how could the post office say they put it in the mailbox?

Trying to deal with eBay reps is like talking to a wall most times.

Message 17 of 23
latest reply

Re: Received a negative feedback due to eBay error. How do I correct it?

So you did not notice the buyer's payment either?

Message 18 of 23
latest reply

Re: Received a negative feedback due to eBay error. How do I correct it?

I did not receive a payment.

 

Message 19 of 23
latest reply

Re: Received a negative feedback due to eBay error. How do I correct it?

How could I notice it if eBay never sent a notice and it never showed up on my monthly statements?

Message 20 of 23
latest reply

Re: Received a negative feedback due to eBay error. How do I correct it?

The good news with feedback like that is people will hit the back button before they purchase.

Message 21 of 23
latest reply

Re: Received a negative feedback due to eBay error. How do I correct it?

"This guy is a real jerk. I am currently trying to get the idiots at eBay"

 

From your feedback follow up @mrscaletoy 

 

You can be upset about the situation, but comments like that will not help you.

Facts. Just facts.

 

Message 22 of 23
latest reply

Re: Received a negative feedback due to eBay error. How do I correct it?


@mrscaletoy wrote:

Yes the item had 5 bids but when it ended I never received a notification from eBay that it sold. It was automatically relisted. There is no record of eBay sending me any info on the "sale" but they did the automatic relist. The "transaction did not show up on my monthly statement.  I figured they did that on purpose because of some mistake on their part.  3 1/2 weeks later the negative shows up from the supposed original buyer with out ever contacting me about why he did not receive the item.  I never sent the item so how could the post office say they put it in the mailbox?

Trying to deal with eBay reps is like talking to a wall most times.


You are not getting good response (in your opinion) from eBay or the responders here because you don't give any background info.  We cannot see if you were paid or not.  We cannot see if you shipped or not.  Like a fellow responder said...facts, just facts. 

 

So we're you paid?  Have you checked your payments?  If so, why haven't you shipped?  Still not adding up.  You need to make this right.

evry1nositswindy  â€¢  seller since 2013
Volunteer Community Mentor

Message 23 of 23
latest reply