Promoted listings coupon

[seamssewwright]

Last January I received an email with a link to activate the quarterly $30 coupon for promoted listings, included with my store.  I have received nothing since,  except,  a survey asking why I stopped using the program.  Is the coupon located somewhere else and I am just not seeing it?  Thank you.

[southern*sweet*tea · Accepted solution]

https://pages.ebay.com/seller-center/listing-and-marketing/promoted-listings.html

Benefits for Top Rated Sellers and Anchor Store subscribers

• ✓ Top Rated Sellers are eligible to receive a $30 credit each quarter**
• ✓ Anchor Store subscribers are eligible to receive a $25 credit each quarter**
• ✓ If you're both a Top Rated Seller and an Anchor Store subscriber, you're eligible to receive the both quarterly credits, totaling $55

To get your credits, simply start using Promoted Listings. You'll be credited automatically!

https://pls.ebay.com/plsweb/dashboard

[gagscake]

I used promoted listings, and sold some items that do not yet max out my $30 quarterly credit.  However, on my July statement I received a charge for the promoted listings.  It was not credited back.  Since it's a quarterly coupon, is the final promoted listing fee credited back quarterly or is it supposed to happen monthly until you use up the $30?  I need to know whether I have an error or need to wait for a quarterly end. 

[newview]

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@gagscake wrote:

I used promoted listings, and sold some items that do not yet max out my $30 quarterly credit.  However, on my July statement I received a charge for the promoted listings.  It was not credited back.

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Exactly one of the reasons I do not use Promoted Listings.

Having to keep an eye on eBay to actually truthfully do what they say they're going to do is NOT a seller benefit ... it's an annoyance.