Promoted Listings Advanced Is Here - Including Negative Keywords!
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09-17-2021 06:36 AM
I noticed Promoted Listings Advanced is available in my seller hub this morning. I'll post screenshots below, but for everyone who was asking - it does include an option to use negative keywords for exclusions!
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09-17-2021 06:49 AM
The first steps in creating the campaign are pretty basic - name, budget, and active dates.
Then you create ad groups and add listings for each group.
According to eBay - "Ad groups help you build more effective campaigns by organizing your listings by a common goal or category. Grouping together similar listings allows you to target them with the same set of keywords and bid amounts."
You can add the same listing to multiple ad groups at the same time as well.
Re: Promoted Listings Advanced Is Here - Including Negative Keywords!
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09-17-2021 06:51 AM
When adding listings to ad groups, you can use filters by categories and price as well as search for specific titles or item IDS. eBay shows the price, QTY, number of top 200 search impressions in the past 30 days, days on site, and number sold to help you determine which listings would be best to advertise.
You can also just add listings by copying and pasting a list of item IDs (one per row) with a limit of 1,000 listings per ad group.
Re: Promoted Listings Advanced Is Here - Including Negative Keywords!
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09-17-2021 06:56 AM
You can use eBay's suggest keywords, add your own keywords, and/or designate negative keywords for exclusion.
Per eBay:
Suggested keywords are available for most listings. These are keywords that we think are relevant and will likely perform well for the listings in your ad group, based on past performance.
Add your own keywords should include terms that describe your listing and that buyers would use when looking for your product.
Negative keywords are terms which are excluded from your ad group. Meaning, when a buyer searches for a term that is a negative keyword, your Advanced ads will not be eligible for display. Negative keywords are exact match without variants, meaning for a keyword to be excluded it needs to match the buyer's search term character for character.
You can also choose exact or phrase match type.
Per eBay:
Exact match allows your listing to appear for search terms that match your keywords character for character with slight variations like misspellings, capitalization, and abbreviations.
Phrase match allows your ads to appear for searches that include exact or close variants of your keyword, and may include other words before and/or after your keyword. Your ad will only appear for search phrases where your keyword retains its original meaning, and it will not appear for search phrases that add a word to the middle of your keyword.
Re: Promoted Listings Advanced Is Here - Including Negative Keywords!
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09-17-2021 06:59 AM
Once you select keywords, you can either use eBay's suggested bids or select your own.
Per eBay:
Keyword bids
How much you bid per keyword is a factor in determining if your listing is selected to appear in the top spot. The more competitive the bid, the more likely your listing appears in the top spot.
Suggested bids
To help optimize your campaign, we provide you with a suggested bid. Using these bid suggestions can help increase your likelihood of your bid winning and appearing at the top of the search results page. For a given keyword, suggested bids are derived from a variety of factors, including your listings' relevancy to the keyword and the aggregated bids from listings that have received clicks in the top slot of the search results page.
Then just click "launch".
Re: Promoted Listings Advanced Is Here - Including Negative Keywords!
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09-17-2021 07:02 AM
Once your campaign is active, you'll be able to track it in the advertising dashboard. Be aware if you use both Promoted Listings Standard and Promoted Listings Advanced, you'll have to use the drop down menu to toggle between the two.
It looks like there will be a few different reports available - I'll update once I have some example data to show.
Re: Promoted Listings Advanced Is Here - Including Negative Keywords!
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09-17-2021 07:08 AM
tyler@ebay - you had indicated in the chat that there would be educational material available in Seller School, but I'm not seeing it yet - everything I'm finding is just about Promoted Listings Standard.
Any idea when that module will be available?
velvet@ebay - @my-cottage-books-and-antiques had asked in the chat if there would be the option to exclude keywords and you said no - but there is with negative keywords.
It might be a good idea to post a clarification in that chat thread just so anyone reading it in the future won't be confused. 😊
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09-17-2021 08:33 AM
@valueaddedresource wrote:
tyler@ebay - you had indicated in the chat that there would be educational material available in Seller School, but I'm not seeing it yet - everything I'm finding is just about Promoted Listings Standard.
Any idea when that module will be available?
velvet@ebay - @my-cottage-books-and-antiques had asked in the chat if there would be the option to exclude keywords and you said no - but there is with negative keywords.
It might be a good idea to post a clarification in that chat thread just so anyone reading it in the future won't be confused. 😊
Hi @valueaddedresource - I'm told that the modules will be available in Seller School around the same time that Promoted Listings Advanced is available to everyone later this month, but I don't have a specific date on when to expect that.
Thanks!
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09-17-2021 08:38 AM
That’s a lot of writing, but I have no idea what it means. Could you summarize it in one sentence?
Re: Promoted Listings Advanced Is Here - Including Negative Keywords!
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09-17-2021 08:51 AM
tyler@ebay wrote:
@valueaddedresource wrote:tyler@ebay - you had indicated in the chat that there would be educational material available in Seller School, but I'm not seeing it yet - everything I'm finding is just about Promoted Listings Standard.
Any idea when that module will be available?
velvet@ebay - @my-cottage-books-and-antiques had asked in the chat if there would be the option to exclude keywords and you said no - but there is with negative keywords.
It might be a good idea to post a clarification in that chat thread just so anyone reading it in the future won't be confused. 😊
Hi @valueaddedresource - I'm told that the modules will be available in Seller School around the same time that Promoted Listings Advanced is available to everyone later this month, but I don't have a specific date on when to expect that.
Thanks!
Thanks tyler@ebay !
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09-17-2021 08:55 AM
@eye_of_the_tiger wrote:That’s a lot of writing, but I have no idea what it means. Could you summarize it in one sentence?
@eye_of_the_tiger sorry but if I had to boil it down to one sentence I'd just say "Do not attempt without doing your homework."
I know it's a lot, but it's a complex subject. The actual "how to set it up" part is pretty straightforward once you are looking at the page, especially if you are already familiar with Promoted Listings Standard, but there is a lot involved in the strategy for using cost per click advertising and every business may be a little different.
Hopefully that Seller School content Tyler mentioned will give some additional insight.
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09-17-2021 10:01 AM
@eye_of_the_tiger wrote:That’s a lot of writing, but I have no idea what it means. Could you summarize it in one sentence?
If you want the Cliff's Notes version, you can read the Fall Seller Update- but even that is much longer than one sentence. https://pages.ebay.com/seller-center/seller-updates/2021-fall/listing.html
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@valueaddedresource- this is a great look into the setup. It appears to be a phased rollout over the course of the month per Tyler's post, so being able to see how it works now will help sellers plan for when they're granted access.
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09-17-2021 11:09 AM
@coffeebean832 wrote:
@eye_of_the_tiger wrote:That’s a lot of writing, but I have no idea what it means. Could you summarize it in one sentence?
If you want the Cliff's Notes version, you can read the Fall Seller Update- but even that is much longer than one sentence. https://pages.ebay.com/seller-center/seller-updates/2021-fall/listing.html
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@valueaddedresource- this is a great look into the setup. It appears to be a phased rollout over the course of the month per Tyler's post, so being able to see how it works now will help sellers plan for when they're granted access.
@coffeebean832 I'm going to play with it a bit in the next day or so and will also add in info about the reports too once I have some example data to use.
It looks like reporting *does* include click through rates, average cost per click and conversion - again contrary to what we were told in a previous thread.
I understand this is a new program, but it's disappointing that the answers given by eBay staff to specific seller questions were not accurate. ☹️
As much as I hate to hear "we'll ask the appropriate team and get back with you" that would be better than wrong information.
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09-17-2021 11:28 AM
@valueaddedresource wrote:
I understand this is a new program, but it's disappointing that the answers given by eBay staff to specific seller questions were not accurate.
As much as I hate to hear "we'll ask the appropriate team and get back with you" that would be better than wrong information.
I agree with that- or if info was accurate at the time and they changed the process based on seller feedback, at least post an update to the original discussion thread and tag the people that asked about it.
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09-17-2021 11:48 AM - edited 09-17-2021 11:50 AM
@coffeebean832 wrote:
@valueaddedresource wrote:
I understand this is a new program, but it's disappointing that the answers given by eBay staff to specific seller questions were not accurate.
As much as I hate to hear "we'll ask the appropriate team and get back with you" that would be better than wrong information.I agree with that- or if info was accurate at the time and they changed the process based on seller feedback, at least post an update to the original discussion thread and tag the people that asked about it.
Absolutely! Given the complexity of the reporting and programing for negative keywords, I don't think it's likely those aspects changed significantly recently but it is possible they just didn't have the most up to date info available.
I know the community team is doing their best (and we appreciate you guys!) but it seems like a recurring theme that there is just a lot of friction/obstacles when it comes to them communicating internally to either get seller concerns addressed or get detailed answers to seller questions.
I'm sure that's as frustrating for the community team as it is for all of us and I really wish eBay would do whatever they need to do to improve those internal lines of communication.
