I'm wondering if anyone has noticed a problem with the Ebay private messaging?
I've had a lot of customer & prospective customer conversations suddenly stop, mid-thread, over the last week or so, for no apparent reason. And then never hear from them again.
This is very unusual because I've had this happen about half a dozen times while setting up custom bundles for people. In other words, they came to me specifically requesting to purchase items. But then the conversation never finishes. I've also had this happen with customers after purchase. Same thing.
Either I'm imagining this, there is nothing wrong, and customers behaviors have suddenly changed over the last week.
Or there is some sort of problem where some messages are not getting delivered. Perhaps ones containing keywords. Or perhaps random ones. Or perhaps some threads simply stop communicating with each other for some technical reason. Like a flag was flipped.
I don't know. I'm just wondering if anyone else has seen this?
