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Problem insertion fees & relisting duplicates

Ive been selling on ebay for a long time. Ive never been so frustrated.

1)I have a store and get so many listings with no insertion fee. In recent days its been inaccurately charging me .30 for insertion fees on every single item getting relisted and when I try to list anything new its charging me .30. These are completely bogus charges. The only response I get is "yes your right, it should not be charging you. We dont know why its doing this or how to fix it."

2)Next problem, its telling me I have unsold items that havent been relisted, then when I manually relist the items it tells me its a duplicate listing!

3) Ive sold multiple items and not been paid for them because of all these bogus insertion fees I should have never been charged in the first place. What a complete nightmare!!!

What happened to customer service? Yes we are overcharging you all these bogus insertion fees and we dont know how to fix the problem and have no ETA on when it will be fixed. Disaster!!!!!

Is anyone else having these issues?

 

 

 

 

Message 1 of 6
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5 REPLIES 5

Problem insertion fees & relisting duplicates

Same problem no solutions have you had any luck since you posted

Message 2 of 6
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Problem insertion fees & relisting duplicates

I'm having the same issues. Getting ready to leave eBay.

Message 3 of 6
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Problem insertion fees & relisting duplicates

No cannot find unsold listings

 

Message 4 of 6
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Problem insertion fees & relisting duplicates

Very frustrating! Cannot get my unsold listings except for 8  recent that have been relisted but nothing after that and I know I have many more.

Message 5 of 6
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Problem insertion fees & relisting duplicates

Hi everyone,

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread HERE if you wish to continue to discuss this topic.

Thank you for understanding.

Message 6 of 6
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