Problem Buyer Item Not Returned

[holmaneva-2]

Greetings All:

Long story short from previous thread about this buyer:

*Disregarded "no returns" on listing and purchased anyway.

*Wanted a "didn't fit" return, which I started, w/ buyer pays return cost.

*Item was to be returned Nov. 1 & if item checked okay, refund buyer.

Also, this buyer's note accompanying the return request gave "high praise" on packing, quality of item, etc., so maybe she though all the flattery would get me to pick up the return cost of an item she shouldn't have purchased in the first place. As yet they haven't given any feedback either way.

It is Oct. 31, & item is not returned, nor do I have any tracking indicating it is even on the way back. So what to expect next & what should be the next prudent course of action to head of problems from this buyer?

[myescape · Accepted solution]

Buyers have 5 business days from accepted request to show item is headed back.After that you may need to call and ask the case be closed in your favor

[sam9876]

I wouldn't do anything.

[holmaneva-2]

A case closed for Ebay still leaves the potential for problems w/ PP, does it not?

[lewisburggold]

Just be patience if they run out of time it will close in your favor.  Best regards

[holmaneva-2]

Thanks all for the input. Case has been closed, buyer has been blocked, & any vindictive feedback left will be removed.

[missjen831]

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@holmaneva-2 wrote:
A case closed for Ebay still leaves the potential for problems w/ PP, does it not?

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Yes it does. A closed eBay case means only that the eBay case is closed. If does not mean you won’t be refunding the buyer later.