jonathanbrightlight Volunteer Community Mentor
I've never even heard of it, and can't find anything specific in a search online. Does it give you any more details in the message you received? Did it come to you via eBay Messages or just in your email?
@theteamsetguy wrote:Both messages and email.
I don't consider myself a big seller.
Good, glad it's not a scam attempt.
You're not a megaseller, but with 85K items sold and 6,300+ current listings, I suspect many would consider you a big seller. Don't sell yourself short, I suspect you're exactly what eBay is looking for with a new program like this (they might not even offer it to the really huge sellers, who kinda don't need or maybe even want anything that might change their workflow).
@slippinjimmy wrote:
@theteamsetguy wrote:Has anyone been invited to the Pro Seller Program? What did you think of it? It’s free and looks like I will get dedicated help. However, I don’t remember the last time I contacted eBay for help.
To recognize your outstanding performance as an eBay seller in the Trading Cards category, we’re inviting you to the exclusive ProSeller Program—our premium support program designed to help sellers like you take their business further.
This might be why you are invited, I doubt eBay will be offering this to the sellers who are constantly calling eBay to complain about the usual stuff (unfair feedback, lack of sales, payment holds and all the other things that one can easily find the answers to on the Help pages).
At one time anyone with an Anchor Store got concierge service automatically. that may have changed and they are now more selective about who gets that service.
I think there's some validity to that. We have Concierge service still with a Basic Store subscription, but I don't think it's strictly tied to subscription levels at all anymore. I use it sparingly, though, and never for simple questions (mostly just when I want to get something on record).
