eBay

valueaddedresource · ‎01-03-2022

Has the Price Guide for trading cards been disabled or removed from the app?

I noticed today in the Android app it is no longer showing the price guide banner at the top of searches for trading cards like it used to and I don't see any other way to access it.

tyler@ebay @mobile_feedback marlin@collectibles - any idea if this is a glitch, planned change, or temporary take down like the image search feature?

mr.emk · ‎01-03-2022

I

Noticed the same thing when I was listing some sports cards. Used to get the trending prices for items now it's gone. It was a good, useful feature. Best of luck in the New Year.

wildpitchsports · ‎01-03-2022

I think it's just a temporary glitch or something to include the 2022 product. They've been pushing it too hard to just have it vanish. That's a good price on that 9.5 Trout by the way lol

valueaddedresource · ‎01-03-2022

@mr.emk wrote:
I
Noticed the same thing when I was listing some sports cards. Used to get the trending prices for items now it's gone. It was a good, useful feature. Best of luck in the New Year.

Thanks for the confirmation @mr.emk - glad it's not just me!

valueaddedresource · ‎01-03-2022

@wildpitchsports wrote:
I think it's just a temporary glitch or something to include the 2022 product. They've been pushing it too hard to just have it vanish. That's a good price on that 9.5 Trout by the way lol

Thanks @wildpitchsports - hoping it is just a temporary glitch. 🤞

tyler@ebay · ‎01-04-2022

Thanks for the heads-up @valueaddedresource - I'll escalate this and let you know when I hear back (there have been no announced deprecations of this feature that I'm aware of).

Thanks!

Tyler,

jathibo-12 · ‎01-04-2022

it never was working right whenever I looked at it, it always tried to classify graded and ungraded in the same boat then take the average so you could never trust the price it quoted

marlin@collectibles · ‎01-04-2022

@valueaddedresource , @mr.emk , @wildpitchsports ... thank you for bringing this to our attention! I reached out to our production people yesterday so they are aware of it. Wish I had more substance to provide you at this time, but once I receive some feedback on the issue I can provide an update. Thanks again for your support and utilizing the Price Guide & Collection tools on our app. All the best in the upcoming new year as well! Talk to you soon - Marlin

valueaddedresource · ‎01-04-2022

marlin@collectibles wrote:
@valueaddedresource , @mr.emk , @wildpitchsports ... thank you for bringing this to our attention! I reached out to our production people yesterday so they are aware of it. Wish I had more substance to provide you at this time, but once I receive some feedback on the issue I can provide an update. Thanks again for your support and utilizing the Price Guide & Collection tools on our app. All the best in the upcoming new year as well! Talk to you soon - Marlin

tyler@ebay & marlin@collectibles - thanks for the follow up and getting this to the production team!

marlin@collectibles · ‎01-04-2022

@valueaddedresource @mr.emk @wildpitchsports @jathibo-12 tyler@ebay ... good news, the issue of the missing banner for Price Guide has been resolved. This tool is up and running again! Thanks again for your patience. Take care - Marlin

mr.emk · ‎01-04-2022

Thanks Marlin. Best of luck in the New Year!

marlin@collectibles · ‎01-04-2022

@jathibo-12 ... After you get into the tool, you can then specify your search by being more specific in the description of the card. For instance, you can make a request searching results for PSA 9 or PSA 10 cards of a specific player based on the year/company/set, or even check on the results for a certain variation card of a player again based on the year/company/set. The initial search into the tool, via the banner, will populate most cards when you just enter the name of a player (STC) or the name of a character (CCG). Hope that helps clarify the search properties a little better. -Marlin

valueaddedresource · ‎01-04-2022

marlin@collectibles wrote:
@valueaddedresource @mr.emk @wildpitchsports @jathibo-12 tyler@ebay ... good news, the issue of the missing banner for Price Guide has been resolved. This tool is up and running again! Thanks again for your patience. Take care - Marlin

Thanks marlin@collectibles glad they were able to get it resolved so quickly!

anthondamic-8 · ‎03-17-2022

Sadly, it appears to have gone down again this month. Are others having an issue again, too? I'd take a screenshot but it's literally the same as the OP (minus the Trout).

valueaddedresource · ‎03-17-2022

@anthondamic-8 wrote:
Sadly, it appears to have gone down again this month. Are others having an issue again, too? I'd take a screenshot but it's literally the same as the OP (minus the Trout).

@anthondamic-8 it's currently working for me on the Android app. If you still aren't seeing it, what are you searching for and which version of the app are you using?