@tiramisu41 wrote:
@thatsallfolks wrote:
@tiramisu41 wrote:
@thatsallfolks wrote:
@tiramisu41 wrote:
@luckythewinner wrote:
@ko0474 wrote:So they will come in a few days?
No one here can answer that for sure. But generally speaking, there is not any meaningful "delay" between a buyer paying and the money showing up in the seller's PayPal account.
Here are a couple possibilities:
1) The buyer is lying, and trying to trick you into shipping the item before you get paid.
2) You did not have the correct email account listed on your item, and the buyer's PayPal payment is sitting unclaimed in limbo somewhere.
re. #2 above - PayPal allows you to pay someone without a PayPal account by simply sending it to an email address. The money sits unclaimed until the person with that email address creates an account and claims it. Until it is claimed, the person who sent it can cancel the payment.
I would suggest asking your buyer to check his paypal payment and verify the email address and whether it has been claimed or not.
All possible, but I suspect it's a case of the money having been sent, but since the seller is new, he may not be able to access the money due to PayPal's usual hold on funds for new sellers and is unaware of that restriction/distinction.
Your suspicion is based on a misunderstanding of the "hold". When a payment is made to a PayPal account, the seller can ALWAYS see the transaction, even if his money is being held. He just can't spend or move it. Would you ship an item if you funds were being held, and you couldn't see an actual transaction? I hope not.
If there is no transaction in the PayPal account, then "lucky's" list of possibilities is correct.
Sorry, @thatsallfolks. I never said that I don't think @luckythewinner's possibilities were incorrect. And I don't have any misunderstanding about what a "hold" means in terms of PayPal funds. However, I suspect the OP does.
He's asked when can he get his money? By his later response/s, it's obvious he was unaware PayPal puts a hold on a new seller's funds. Very possible that the money is in his account, but he can't access it. That's my point -- and the reason why I have asked him repeatedly to confirm/deny he can see any trace of an incoming payment into his PayPal account and/or the status on his Sold Listings page.
OP clearly stated:
" I haven't gotten gotten anything in my PayPal account"
I don't understand how you can misinterpret that.
You're also not up to date on what releases the funds.
Well obviously @thatsallfolks, I am a total idiot and so is PayPal:
But that's okay. I'm glad I was able to make your day.
Responders here have been aware for several years that the documentation you posted is out of date. Why hasn't PayPal fixed it? Who knows? Feedback does NOT release funds.
That doesn't make you an idiot, it just makes you not current. Continuing to insist you're correct will only mislead people who come here for help. Please don't do that.
@mdlgirl wrote:Probably. I sent him an invoice and listed my email address in the comments section. I'm going to wait for his response.
{sigh} Wish you hadn't done that, but okay, the next thing you will probably get is an email that looks suspiciously like it came from PayPal. Don't open it or click on it, or delete it. Just ignore it for now.
LOGIN to your PayPal account and see if the money is there. (It won't be, but please do check.)
If the money is indeed not there, don't communicate with the buyer. You've already sent an invoice and that's sufficient. Once TWO FULL days have elapsed after the listing ended you can open an Unpaid Item Dispute with eBay. Here's a screenshot from the eBay Help Center outlining the process:
ONCE THE CASE HAS BEEN CLOSED, you can relist your item. However, be sure to do so as a Fixed Price Listing (not an auction) with Immediate Payment Required. That will help weed out scammers like the one you're dealing with now. However, it won't weed them all out -- you are likely to have more problems trying to sell an iPad here. Unfortunately, that's the reality of trying to sell such items on eBay.
HTH
