Pardon Our Interruption...

[yuansheng]

Today when I make the defect removal, due to my account has lots of defect, and I just make a defect appeal template, if same reason, I just copy and paste, After lot of the appeal request, suddenly I got this message.

Pardon Our Interruption...

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And then ebay does not allow me the make the appeal of defect, even contact bay, ebay also does not allow me to do it. How should I do now? 

[lakefor94]

I cannot answer your question but......

I do not understand how your account is still active. 

[powell-collectibles]

Yikes. You probably should focus more time on avoiding defects than trying to figure out how to make appealing them more efficient.

[tobaccocardyahoo]

The problem is on the computer you are using.

Use another if you cannot correct the problem. There is a good chance that your browser is the source of you problem communicating with Ebay.

When listing your ancient hardware for sale, a warning to buyers that the price is low because the hardware is old and cannot be updated with recent software required to operate in many situations. It could help avoid the nasty FB you have been getting.

[bonanza125]

I had the same issue back when they had the label issue where the tracking number stated delivered once the label was purchased. Tried to appeal the defects but the system doesn't give me the option. I would say wait until the next cycle and see if you can appeal the defect then. I landed up getting a ticket for the technician to look at this situation. It's probably wide spread. 

[johnrj1226]

Very interesting ITEM DESCRIPTION you have

"If you are a particularly selective buyer or expect a used item to be in like-new condition, we kindly ask that you refrain from purchasing from us. Additionally, if you lack the necessary knowledge to operate or troubleshoot the machine, we recommend not proceeding with the purchase. Our prices reflect the value of pre-owned equipment, and we expect buyers to accept the condition as described. If you are dissatisfied with the item but still received it as advertised, please understand that we do not encourage returns under such circumstances. Repeated return attempts may result in your account being blocked from future purchases. To ensure a smooth transaction, please only proceed if you have realistic expectations and are confident in your ability to use and maintain the product. Thank you for your understanding and cooperation."

Been to 3 county fairs and a goat roping contest and 1 State Prison Rodeo Championship in Huntsville, Texas and ain't seen any thing like this.

[myfrugalboutique]

@johnrj1226 

That is absolutely hysterical…

[inhawaii]

I like the reply that says "you are the only one to complain" amongst the 49 other complaints.  LOL

[inhawaii]

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@powell-collectibles wrote:

Yikes. You probably should focus more time on avoiding defects than trying to figure out how to make appealing them more efficient.

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I guess when you get so many defects you need a streamlined way to contest them. 

Makes perfect sense.     😉

[isatwin74]

I was just looking at one of your many negatives and is that your buyers name, address and phone number you posted in your reply to their negative? 

[mam98031]

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@bonanza125 wrote:

I had the same issue back when they had the label issue where the tracking number stated delivered once the label was purchased. Tried to appeal the defects but the system doesn't give me the option. I would say wait until the next cycle and see if you can appeal the defect then. I landed up getting a ticket for the technician to look at this situation. It's probably wide spread. 

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The OP has a much more serious problem.  I think you misunderstood.

[mam98031]

@yuansheng 

If you are getting that many Defects, I'm unsure how you are "appealing" them and getting them removed.  Or are you using the word "Defects" differently that Ebay does?

A Defect will appear on your Seller Dashboard, when you don't ship on time, and a few other categories we as seller are evaluated on every month on the 20th for the period ending the previous month.

https://sellerstandards.ebay.com/dashboard?region=US

If you are using the word to mean something else, please tell us how you are defining it so we know what you are actually referring to in your post.

As to your computer issues.  I thing the advice that @tobaccocardyahoo gave you is a great place to start.

[johnrj1226]

An adage from way back (am a '44 model) - might apply here -  "It takes all kinds to make the world go around."