The eBay Community

The seller misrepresentation and the item bought never arrived

Few weeks ago I bought a bulky item ( 11 lbs, big dimensions) from what I was thinking was US based with almost 1900 5 stars review buyer. I got the shipping tracking info and was waiting for the item to arrive, it never did. The cameras never show t...

Question on transaction defects

I recently hit the number of transaction defects that make you unable to create or use advertising campaigns and some other penalties. My question is that in my transaction defect report, all of the defects are from October 2024 to the current date. ...

A fraudulent buyer purchased nearly $600 worth of products and returned an empty package.

A buyer from Canada purchased two Miner and then initiated a return. We provided the return shipping label, but the buyer only returned the miner packaging boxes of the two products, along with some worthless cards. I filed a claim with eBay and prov...

holds released and discuss fraudulent accusation on my seeling account. I am very angry 608-505-1106

Curious question

I know this has been discussed in the past but I'm not sure whether what was done in this buyer's experience is allowed (per USPS). So what is the actual rule on this? While looking at handbags, I noticed this in a seller's feedback:

Leaving feedback

Good morning all, I will buy an item, and at times I don't open, or use it for a week or so. However, the emails start to pour in: "There are items waiting for your feedback." I haven't even had a chance to use it yet, and if I did I don't like givin...