06-03-2022 06:38 AM
Every Chrome based browser and recent versions of Firefox I have tried when listing an item with a description, have redirected me to the listing page with Description required. The only browser I have not had issues with is Pale Moon, which is based on old Firefox. Chrome based browser I have tried are Opera, Edge, and Vivaldi. I've tried reinstalling software, deleting cache and cookies, and still have this issue. I don't mind using Pale Moon to list items, but it gets a little annoying that I can't use my default browser.
06-03-2022 07:05 AM
I use the latest Firefox, which over the years has been the most reliable for ebay and PayPal.
What OS are you using?
Have you tried running Firefox in the safe mode to make sure no addons are causing a problem?
06-03-2022 07:08 AM
Just for comparison sake:
I've used whatever my 15 non-Apple Computers come with since the mid 90s' on ebay.
That would be Internet Explorer and then Edge etc.
NEVER had a problem and NEVER even TRIED using any other form of internet.
There must be something wrong with all those other internet browsers, or in combination with the program you are using or cookies or using a VPN or or or....
06-03-2022 07:14 AM
Is the description the last field you are entering before you list? If so, it may not be saving that particular field correctly while it is still active. After entering your description, try highlighting a previously entered field without making any changes to that field, and then try to list.