eBay

horsepowerclub · ‎12-20-2024

how many of you are getting your payouts held because of a performance review ? this has happend to me twice this year and they hold you money for 5 days in order to do there review, that is complete **bleep**. There is no reason to hold payouts in order to do a performance review,as a business i need my money in order to make payroll and pay my bills and of course no one at ebay can help it is just policy.

mam98031 · ‎12-20-2024

It is a normal process for the Safety of the money handling. I know it is annoying to say the least since Ebay holds funds for 3-5 business days. I honestly don't know why they have to hold the funds, but it is part of their process. I've complained about that many times myself and have tried to get answers as to why that is necessary, but I've never gotten a real answer, sorry.

The only thing I can suggest is to complain directly to Ebay. Tell them what it is costing you AND your employees especially during the Christmas season. With them holding your funds, you likely will be unable to pay your people until AFTER Christmas.

While don't get upset with whatever CSR you get to talk with, I'd be stern and professional and insist on talking with someone that has authority on this issue. I don't know if it will do any good, but I would sure try if I were in your position.

I would suggest that you contact Ebay for Business on Facebook, Instagram or Twitter for the better trained CSRs.

Here are your options for contacting Ebay Customer Service. Please be aware that for social media CS, you send them a Private Message and briefly explain what your problem or issue is. Feel free to leave your Name, address, phone number and/or your email address in this message. It is private and secure and it may help to speed up the response for you.

https://twitter.com/askebay

https://www.facebook.com/ebay

https://www.instagram.com/ebayforsellers/

Your options will be on the left. If you use the link below you can only get to the Automated Assistant or Chat box type AGENT in the box and hit enter. You will then get more options. Not all options are available 24/7. It will depend on staffing available. So sometimes you can request a call back and sometimes you can't. Sometimes you have the Chat option available and other times it won't me. If it is important to you to use one of those options, just try back later.

If you use a cell phone or other mobile device, you may need to turn off your Spam filter so that Ebay can call you.

If you are a seller outside of the US or Canada, you will need to use the Chat Option.

https://www.ebay.com/help/eua?id=5275&mkevt=1&mkpid

https://www.ebay.com/help/home