Offer declined
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‎01-20-2024 01:02 AM
Hi I received an offer on my item which I had set the offer price for but it declined it for some bizarre reason.
Any ideas as to why it would decline? many thanks
Offer declined
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‎01-22-2024 12:33 PM
Sellers have the ability to set a minimum. Meaning if a buyer submits an offer below your minimum, the system will auto decline the offer.
Automatic responses to a Best Offer
If you set up automatic responses in your listing, we can accept or decline a Best Offer for you, based on the price limits you select. Buyers won't know your limits, but the upper limit must be below your Buy It Now price.
Here's how automatic responses work:
- When you get an offer at, or above, your upper limit, we automatically send an email to you and the buyer saying that you've accepted and the buyer should pay
- When you get an offer below your lower limit, we automatically send an email to the buyer declining the offer. The buyer can submit a higher bid or you can send a counteroffer. Buyers can make up to three offers per item in most categories
- When you get an offer somewhere between your price limits, we'll send you a message and you'll have to decide how to respond
You can't use automatic responses when:
- You've put an item on sale using the markdown manager feature of Promotions Manager
- The buyer included additional terms in the offer that you'll need to review first
- The option doesn't appear when you are creating your listing (not all categories allow for automatic responses)
https://www.ebay.com/help/selling/listings/adding-best-offer-listing-using-reply-offer?id=4144
Offer declined
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‎01-22-2024 12:39 PM
Did you send the offer? Perhaps the buyer declined it, the wording isn’t always clear.
