Non responsive buyer
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‎06-13-2020 05:33 AM
I have a "Buy it Now" auction that was ended when a buyer bought and paid for the item. It is CLEARLY marked as local pickup ONLY. I have sent four messages to this individual with NO response on arranging a pickup. At the very least, I think they deserve negative feedback. It doesn't seem possible.
Suggestions?
Thanks!
Re: Non responsive buyer
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‎06-13-2020 05:40 AM
Allow a few more days for a buyer response, to arrange a pickup.
Re: Non responsive buyer
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‎06-13-2020 06:17 AM - edited ‎06-13-2020 06:17 AM
Local Pickup hasn't seen much success on ebay.
What you describe is par for the course, buyers pay and fail to realize the item won't ship to them.
Unfortunately it literally happens more often than not.
But I will say this...
I think you could easily sell that projector for around $120 "Free Shipping," it would probably cost around $25-$40 to ship most anywhere... Also I'd change the returns policy to 30 days free.
Re: Non responsive buyer
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‎06-13-2020 06:40 AM
Your buyer paid for the item; you still have it. You're not out anything. Why would you think to leave bad feedback?
Re: Non responsive buyer
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‎06-13-2020 07:36 AM
It doesn't really matter that you feel a buyer deserves negative feedback, since buyers cannot be given negative feedback under ANY circumstances.
Looks like you sold that item over a week ago. If you want, you can give it a few more days, then cancel and refund, citing "problem with buyer's address as the reason for your cancellation.
Re: Non responsive buyer
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‎06-13-2020 08:10 AM
Unless you can't hold the item, just give it some time and send some reminders. At that point it's up to the buyer to get the item.
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‎06-13-2020 09:10 AM
Re: Non responsive buyer
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‎06-13-2020 09:11 AM
Re: Non responsive buyer
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‎06-13-2020 09:12 AM
Re: Non responsive buyer
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‎06-13-2020 09:21 AM
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‎06-13-2020 09:33 AM
Re: Non responsive buyer
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‎06-13-2020 09:35 AM
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‎06-13-2020 09:37 AM
Re: Non responsive buyer
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‎06-13-2020 09:42 AM
Re: Non responsive buyer
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‎06-18-2020 08:07 AM
Most of us would just go pick it up. But everyone is fighting their own battles and we each have our own issues. If it still bothers you, i guess you can refund his money and re-list.
