06-13-2022 05:05 AM
06-13-2022 07:02 AM
@skeletonstore wrote:
Mine stopped on the 9th
Hey @skeletonstore! We are sorry that you are running into this issue when trying to view your traffic reports. We recommend to go ahead and reach out to customer service here so that way they can look into it for you!
06-13-2022 07:07 AM
@skeletonstore you're not the only one experiencing this issue.
It seems like traffic and sales reports are "stuck" on June 9th for some reason.
06-13-2022 07:40 AM
Not to worry. Just call Customer Service and they'll sort everything out for you. Ha! I wonder if any of the blues have ever called CS.
06-13-2022 07:47 AM
Did you want the OP to reach out to Ebay customer service? lol.
06-13-2022 07:48 AM
lol!
06-13-2022 07:49 AM
CS will tell the OP that they put a note on the account and to wait 24-48 Hrs. and it should be fixed 😁
06-13-2022 07:52 AM
06-13-2022 08:07 AM
06-13-2022 08:08 AM
Can you start removing posts about people complaining about sales? It's so annoying and people post it everyday.
06-13-2022 08:21 AM
06-13-2022 09:51 AM
@valueaddedresource wrote:It seems like traffic and sales reports are "stuck" on June 9th for some reason.
Per devon@ebay's solution, customer service can look into that for the OP, so problem solved.
06-13-2022 10:00 AM
That seems to be the SOP for the blues. Don't offer a solution or an answer, just refer them to CS. Very sad, as we all know where CS will get you.
06-13-2022 10:02 AM
I wonder if any of the blues have ever called CS.
LOL! I was thinking the exact same thing! I think one of them did once, and was given the incorrect information about filing an INR when something was missing from your order. Anybody still waiting for a callback from 2019?
06-13-2022 10:23 AM